Dept./Program: Primary Care

Division: Health Systems

Reports To: Primary Care Director

Employment Status: Full Time

FLSA Status: Non-Exempt

Schedule: 40 hours/week

Preference: TERO Ordinance 2017-01, P.L. 93-638

Job Summary

The Medical Office Assistant is responsible for clerical, technical, and receptionist functions supporting the medical staff. This position helps the facility to stay organized and coordinate communication between patients (un'inas), medical staff, and other departments. The Medical Office Assistant will maintain a good relationship with visitors and staff while preserving confidentiality of information. The Assistant also participates in the coordination of activities and schedules in the medical department.

Essential Functions

• Coordinates activities within the medical department including scheduling interviews and assists with staffing as directed
• Submits purchase orders and organizes equipment needed for meetings, events or special projects
• Assists with clerical activities including completing forms, entering data, and collecting information
• Schedules follow-up appointments as directed by care team
• Builds provider schedules in DWC electronic health record system
• Schedules follow-up appointments as directed by care team
• Provides clerical support to the following departments: primary care, laboratory, imaging and pharmacy
• Assist the Health System Administrator with special projects or assignments.
• Maintains the faxage system for the wellness center
• Requests records from other medical providers and/or facilities.
• Scans information into un'ina's charts received and reviews for accuracy. Ensures scanned documents from others are correct and provides feedback to appropriate staff
• Ensures compliance with Tribal, federal, state, and local employment laws and regulations, Tribal policies, and TERO ordinance

It is the intent of this job description to highlight the essential functions of the position; however, it is not an all-inclusive list. The incumbent may be called upon and required to follow or perform other duties and tasks requested by his/her supervisor, consistent with the purpose of the position, department, and/or the Kenaitze Indian Tribe's objectives

Working Conditions

Lifting Requirements

• Light workExerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work.

Physical Requirements

• Stand or Sit (Stationary position)
• Walk (Move, Traverse)
• Use hands/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position)
• Stoop, kneel, crouch or crawl (Position self (to), Move)
• Talk/hear (Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information)
• See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess)
• Pushing or Pulling
• Repetitive Motion

Hazards and Atmospheric Conditions

• Biohazard

OSHA Categories

• Category IDuties performed routinely require exposure to blood, body fluid and tissue

Equipment and Tools

• List Equipment used for job: computer, copier, fax, scanner, and other office equipment
• List Tools: Standard medical office equipment and tools.
• Drives KIT or Personal Vehicle: Personal

Travel

• Local
• Comments: Travel may be required for training

Qualifications

Education

• GED or high school diploma.

Experience

• One year experience working in a medical office.
• Three years experience working in an office setting with increased responsibility

License/Certification

• Valid Alaska driver's license and must remain insurable und r the Tribe's policy to conduct Tribal business

Special Skills

• Proficiency with Microsoft Suite, or obtain training within 90 days of hire
• Detail-oriented, interpersonal skills, problem-solving skills, and technical skills.
• Understand HIPAA and other regulations that must be followed
• Organize varied tasks.
• Communicate clearly and effectively with other health professionals.
• Have working knowledge of Microsoft programs
• Experience working with Alaska Native or American Indian population.
• Supports new ideas and promotes positive change. Remains calm and helpful during stressful situations. Capable of performing multiple tasks simultaneously
• Ability to multi-task, work independently, and meet deadliness

This position is a Covered Position subject to all requirements of the Alaska Barrier Crimes Act (ABCA) and to the Indian Child Protection and Family Violence Prevention Act, (ICPA). ABCA and ICPA requirements apply and must be complied with at all times in order to remain in the position.

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