Duties and Responsibilities:

Summary of Principal Job Responsibility & Specific Job Duties and Responsibilities: 

• Manage the overall execution of the operations of the team.

• Ensure the execution of tasks is in accordance the Project requirement.

• Drive the Operations Team to achieve overall sales target fixed by U Telco.

• Conduct monthly review, provide market insights and propose improvements based on observations to U Telco.

• Share the Retailers' feedback and finding from market intelligence to U Telco, as and when required.

• Prepare and align the KPIs and incentives for Team Leaders ("TL") & FFRs based on scheme given.

• Customize the training modules, train the Operations Team and maintain good talents.

• Attend and conduct periodical market visit and/or outlet audit with U Telco.

• Act as key contact person to prepare and align standard operation procedures ("SOP") with U Telco.

• Manage, review and approve TL's itineraries.

• Manage the overall matters on recruitment, payroll, leave and staff issues within the Operations team.

  Academic Qualification(s):

• Candidates must possess at least SPM.

  Work Experience / Skills Requirement(s):

• 5 years or more of leadership role & Telco relevant experience.

   

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