Job Description

The Business Lead Analyst is a senior level position responsible for the overall administrative activities of a business. These tasks may include managing external audits, business continuity activities or addressing regulatory issues. The Business Associate may coordinate and manage activities such as the tracking of business financials, employee headcount and other administrative needs as necessary. May manage ad hoc projects as requested.

Responsibilities:

• Partner with function level business management teams to ensure alignment of business goals & drive collaboration across critical ops function and partners (HR, Finance, WFM)

• Communicate business knowledge, product knowledge, and requirements to business and internal support functions

• Assist leadership and stakeholders with developing projects, determining strategies, and defining/providing metrics

• Prepare materials, record minutes, and follow-up as needed on items for business committees and/ or regular business meetings

• Seek out sources, track, consolidate and analyze ad-hoc and regular business requests

• Drive implementation of business-driven projects across functions, working closely with relevant senior leadership

• Provide input into and recommend technology changes, process improvements and control framework enhancements

• Advance organization/people strategy goals including communications strategy, talent strategy, and employee engagement initiatives

• Executive Scorecard Management, identify critical scorecard metrics and targets, reporting results monthly including supporting commentary and insights analysis

• Headcount management – manages requisition process approvals and resource forecasting

• Drive productivity/ cost savings initiatives in partnership with the senior management team

• Assisting with ad hoc projects

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years experience

• Must be extremely organized, motivated and a self-starter

• Ability to prioritize is key as is ability to juggle several tasks at once

• Must work well under pressure whilst, enthusiastic, hard-working and positive

• Desire to improve processes

• Excellent oral and written communication skills and ability to facilitate discussions

• Ability to quickly grasp and master new concepts / requirements and related product / functional knowledge

• Team player and relationship management skills

• Ability to work under pressure and manage tight deadlines

• Ability to learn/understand some technical implications of system design

• Willingness to ask questions, challenge the process and seek out answers

• Ability to work independently, multi-task, and take ownership of various parts of a project or initiative

• Excellent analytical and problem solving skills

Education:

• Bachelor’s/University degree, Master’s degree preferred

Job Family Group:

Business Strategy, Management & Administration

Job Family:

Business Management

Time Type:

Full time

Primary Location:

Jacksonville Florida United States

Primary Location Full Time Salary Range:

$113,840.00 - $170,760.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date:

Mar 04, 2025

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.