Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

CATERPILLAR REMANUFACTURING

Do you have a passion for helping customers and supporting a sustainable solution? Since 1973, Cat Reman has helped bring the value at the core of every Cat product back to life. Customers look to us to provide a high-quality solution that is good for their business - and promotes sustainability. It's important to us to deliver. Our team is full of industry leaders. Together, following common values, we share a passion for delivering sustainability benefits that help the company contribute to a circular economy. It’s rewarding work, with an inspiring team, where every contribution matters.

About the role:

Our Caterpillar Remanufacturing Division currently has an opening for a Strategy Consultant position located in the Houston, Texas; Mossville, Illinois; or Dallas, Texas facilities. Caterpillar Specialized Commercial Solutions (CSCS) is seeking a Strategy Consultant who will oversee and coordinate all sales and various solution programs for the LATAM region. Supporting the development and execution of the development strategy with our business partners in the Latin America market.

Job responsibilities will Include but are not limited to:

• Works with business partners across the organization and with outside consultants to gain industry trends and collect the voice of the customer and voice of the business to propose ideas for LATAM business growth.

• Works closely with clients to define the business problem, issues, and planned approach for one or more S&P engagement components.

• Planning and directing all projects viewed as critical to the department and the enterprise

• Gather information and assess the market, including competitive issues, market dynamics, market service needs, and the company position in the industry by securing a leadership role within the trade associations, technical bodies, and schools particular to this sector.

Skill Descriptors:

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.Level Working Knowledge:

• Communicates the importance of customer needs/expectations and commits to resolving them.

• Researches and verifies customer needs and expectations.

• Solicits customer satisfaction feedback and acts on improvement opportunities.

• Helps link organizational objectives to customer needs and expectations.

• Meets regularly with customers to understand their wants, needs and expectations.

• Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.Level Working Knowledge:

• Follows proper data gathering and analysis processes and policies.

• Reports problems that arise in the data collection process.

• Participates in gathering and analyzing an organization's data based on requirements.

• Documents data from various sources and in various formats.

• Utilizes basic data collection and evaluation tools and techniques.

• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.Level Working Knowledge:

• Applies an assigned technique for critical thinking in a decision-making process

• Identifies, obtains, and organizes relevant data and ideas.

• Participates in documenting data, ideas, players, stakeholders, and processes.

• Recognizes, clarifies, and prioritizes concerns.

• Assists in assessing risks, benefits and consideration of alternatives.

• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Level Working Knowledge:

• Delivers helpful feedback that focuses on behaviors without offending the recipient.

• Listens to feedback without defensiveness and uses it for own communication effectiveness.

• Makes oral presentations and writes reports needed for own work.

• Avoids technical jargon when inappropriate.

• Looks for and considers non-verbal cues from individuals and groups.

• Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.Level Basic Understanding:

• Describes qualities of effective and ineffective negotiations.

• Explains the basic concepts of negotiating.

• Accesses organizational policies and practices for negotiating.

• Utilizes techniques for establishing rapport and building trust.

• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.Level Working Knowledge:

• Provides prompt and effective responses to client requests and interactions.

• Monitors client satisfaction levels on a regular basis.

• Alerts own team to problems in client satisfaction.

• Differentiates the roles and responsibilities in a business relationship.

• Works with clients to address critical issues and resolve major problems.

• Strategic Thinking: Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization.Level Working Knowledge:

• Implements the group's go-to-market strategy.

• Raises awareness of potential strategic alliances and partnerships.

• Explains elements of the strategy to others and encourages questions.

• Monitors marketplace trends, opportunities, and vulnerabilities; reports findings.

• Makes sound recommendations when faced with complex and contradictory alternatives.

• Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.Level Basic Understanding:

• Presents product, technology or service costs and benefits in reaction to prospect or customer requests.

• Describes general concepts, practices and benefits of value-based versus product selling.

• Documents proposed product/service solutions to be presented to potential customers.

• Pursues additional 'value selling' education or training to enhance traditional sales practices.

Top Candidates Will Have:

• Bachelor’s degree in business, Engineering, Marketing or related field or equivalent workexperience.

• Fluent in Spanish and in English.

• Experience in Latin America markets.

• Strong negotiation experience to discuss and adjust proposal elements.

• Ability to create tailored proposals that address the specific needs of the customer.

Additional Information:

• Relocation assistance IS available for this role.

• The primary location for this role is Houston, Texas, but can also be located in Dallas, Texas; and Mossville, Illinois.

• 30-50% travel will be required for this position.

Please ensure you frequently sign in to your candidate home for any updates or correspondence for positions that you have applied for. https://cat.wd5.myworkdayjobs.com/CaterpillarCareers .

Keep a frequent check on emails as correspondence will be sent to the email that you used to apply with.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers

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Summary Pay Range:

$110,520.00 - $165,840.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

• These benefits also apply to part-time employees

Relocation is available for this position.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

March 10, 2025 - March 21, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .