Department Temporary - Benefits

Date:Feb 25, 2025

Location: Honolulu, Hawaii (HI), US, 96813

Company: hawaiianel

We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company.

Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.

Posting End Date: at 11:59PM HST

BRIEF POSTING DESCRIPTION:

The P FB BENEFITS Department of the P HR OPERATIONS Division at Hawaiian Electric Company has 1 Management vacancy available. (Role: PROFESSIONAL)

JOB FUNCTION:

Provide customer service and support in response to all benefit-related inquiries from employees and retirees.

ESSENTIAL FUNCTIONS:

• Supports the Benefits team as the initial point of contact for inquiries received by the Benefits email and phone line, as well as inquiries escalated by the HR Service Center. Investigates and timely responds to all inquiries. Monitor and track inquiries and responses received by the Benefits Division.

• Collects and verifies documents received during the Open Enrollment period. Processes any documents as needed.

• Assemble and mail out Open Enrollment packets for non-flex participants. Track receipt of enrollment forms.

• Assists with mailing out documents requested by employees and retirees as needed during Open Enrollment and post-Open Enrollment.

• Assist Benefit team members with various tasks as needed, including processing certain employment event changes, collecting and depositing employee and retiree contributions, completing Qualified Medical Child Support Orders.

• Assists with administering the benefit plans, including by not limited to, determining employee and retiree eligibility and contribution level, with direction from Benefits team members.

• Assists the Leave Management team members with various tasks, as needed.

• Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.

  BASIC QUALIFICATIONS:

  Knowledge Requirements

• Thorough knowledge of contracts, plan provisions, and benefits administration specifically related to cafeteria plans, welfare plans and retirement plans.

• Technical knowledge of benefit laws (ERISA) and applicable State regulations.

• Working knowledge of the principles of general accounting normally acquired through successful completion of college level courses or equivalent experience.

• Strong working knowledge of personal computers and other office applications, such as Microsoft Word, Excel, PowerPoint, and Outlook.

• Basic knowledge of trends and available resources in benefits administration.

  Skills Requirements

• Ability to properly manage confidential employee information discreetly and professionally.

• Ability to work independently and manage multiple projects simultaneously, remaining flexible in a demanding work environment, and adapting to rapidly changing priorities.

• Perseverance and ability to handle high stress situations productively.

• Demonstrate leadership, flexibility in interpersonal style, and ability to influence and persuade various groups or individuals, frequently dealing with sensitive, difficult or confrontational issues and enabling problem resolution with minimal supervision.

• Strong commitment to customer service, teamwork, and creating a positive work environment.

• Excellent oral, written, listening, consulting and presentation/platform skills.

• Demonstrated ability to grasp technical concepts quickly and to learn new skills and knowledge.

• Strong math and reconciliation skills.

• Strong organizational and documentation skills.

• Strong interpersonal skills and ability to work with individuals at all levels within and outside the company using tact, courtesy, and discretion.

  Experience Requirements

• Minimum 5 years of Human Resources professional experience, preferably 3 years focusing on Benefits Administration.

  Role: PROFESSIONAL

  Number of Vacancies: 1

  Location: Honolulu – Oahu

  Hiring Range: The hiring range for the Department Temporary - Benefits Specialist [Req ID 9545] position is $25 to $30 per hour. The person selected will be placed according to his/her skills and qualifications. The hiring supervisor is JASON L CASTRO.

  About Hawaiian Electric Companies

Hawaiian Electric Companies provide electricity and services to 95 percent of the state's 1.4 million residents. The company is also one of the state's leading employers and a major contributor and supporter of community and educational programs.

The demand for power that has fueled the growth of the Hawaiian Islands has been met by Hawaiian Electric Companies for well over a century. And as the next millennium unfolds, the company is committed to providing quality service and seeking clean local energy sources to power generations of Hawaii families and businesses to come. Visit us athttp://hawaiianelectric.com.

Interested individuals should apply online. The application must clearly indicate the demonstrated experience/knowledge/skills/abilities the candidate possesses which specifically qualifies him/her for the position.

Applicant Certification

By submitting an application for the position, candidates:

1. Authorize the Hawaiian Electric Companies to confirm all statements contained in the application and/or any materials submitted and made a part of the application as they relate to the position and to the extent permitted by law;

2. Authorize and consent to, without reservation, the Hawaiian Electric Companies sharing any and all information regarding previous or present employment, educational training or personal information from their records and from any other source with the hiring department or subsidiary company;

3. Release, discharge, and hold harmless, Hawaiian Electric Companies, from any and all liability for any damage which may be claimed as a result of furnishing such information to the hiring department or subsidiary company;

4. Authorizes release and transfer of all personnel records to be maintained by the hiring company in the event of an inter-company transfer; and

5. Authorize, direct, and consent to Hawaiian Electric Companies and/or its authorized agents to conduct investigations into candidates' background. These investigations may include, but are not limited to searches for information about applicants; record of criminal convictions to the extent permitted by law, education records, professional certifications, personal character references, and employment history.

   EEO Statement

Hawaiian Electric Companies is an equal employment opportunity/affirmative action employer. We actively seek diversity among our employees. We do not discriminate on the basis of age, race, color, religion, sex/gender (including gender identity/expression), ancestry/national origin, disability, marital status, arrest and court record, sexual orientation, pregnancy, veteran status, genetic information, domestic or sexual violence victim status, or other protected categories in accordance with state and federal laws. We further encourage individuals with disabilities, minorities, veterans and women to apply.

Hawaiian Electric Companies complies with Title I of the Americans with Disabilities Act. Any request for reasonable accommodation needed during the application process should be communicated by the candidate to the HR Service Center at (808) 543-4848.

Affiliate Disclaimer

Hawaiian Electric Company, Inc., Maui Electric Company, and Hawaii Electric Light (“Company”) are Hawaii Public Utilities Commission (“PUC”) regulated companies. The disclosure relating to Affiliate Transaction Requirements that follows is made pursuant to the PUC’s Decision and Order No. 35962, issued on December 19, 2018, and subsequently modified by Order No. 36112, issued on January 24, 2019 in Docket No. 2018-0065.

By submitting your application, you understand and acknowledge that, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate, said Affiliate will be required to make a one-time payment to the Company in an amount up to twenty-five percent (25%) of your base annual compensation.

In addition, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate or an Affiliate-Related Entity, for a period of one year, you cannot appear in negotiations or otherwise interact directly with the Company or work on the same matter that you worked on while with the Company.

Affiliate is defined as “any person or entity that possesses an ‘affiliate interest’ in a utility as defined by section 269-19.5, Hawaii Revised Statutes (“HRS”), including a utility’s parent holding company, except as otherwise provided by HRS section 269-19.5(h).”

Affiliate-Related Entity is defined as “a third party that provides electricity-related services in a regulated utility’s service territory that has a material financial, operational, or ownership interest with an unregulated affiliate of the utility and of whom the utility has reasonable knowledge.”

For a current list of all Affiliates and Affiliate-Related Entities, please see:

https://www.hawaiianelectric.com/about-us/key-performance-metrics/financial/affiliate-transactions

This list may be amended, updated or revised from time to time without notice.

Nearest Major Market:HonoluluNearest Secondary Market:Hawaii