Job Information
Siemens Technical Service Engineer in Hong Kong, Hong Kong
Job Family: Customer Services
Req ID: 424946
Technical Service Engineer– Fire Services
Smart Infrastructure - RSS
Responsibilities:
The successful candidate will be responsible to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. The responsibilities also include:
Supervise site works execution regarding all maintenance service execution and minor retrofitted works and ensure the monthly activities are performed in a timely and accurate manner
Control and utilize resources to achieve qualitative and quantitative targets
Ensure the timely reporting of all monthly works progress to management
Tie workflow to the schedule
Manage all on-site activities including repair, maintenance and test tasks
Diagnose errors or technical problems and determine proper solutions
Produce timely and detailed service reports
Follow company’s filed procedures and protocols
Comprehend customer requirements and make appropriate recommendations/briefings
Build positive relationships with customers
Requirements:
Individuals who meet the following requirements or possess the equivalent combination of competence and experience are invited to apply:
High diploma graduate in Mechanical / Building Services/ Electrical Engineering or related disciplines
At least 3 - 5 years’ service sales experiences in the related fields
Proven field service supervision experience
Knowledge of building automation and HVAC Installation is preferred
Ability to troubleshoot, tests, repair and service technical equipment
Self-initiative and result-driven
Proficient in English and Chinese
How to Apply:
We are an equal opportunity employer and welcome applications from all qualified candidates. Attractive remuneration package and excellent career prospects will be offered to the right candidate. Interested persons, please send your full resume with expected salary in your application by clicking "Apply Now”
Applicants not hearing from us within 4 weeks from the date of advertisement may consider their applications filed for future reference. We reserve the right to review applications received for suitability for other posts within the company. Personal data provided by job applicants will be used strictly for recruitment related purpose only. We shall retain the personal data of unsuccessful applicants for a period of 1 year.
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