DoubleTree by Hilton Hobart – Sales Executive

We are looking for passionate hospitality stars to join our pre-opening team.

* Australian Working Rights Required *

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

About DoubleTree by Hilton Hobart

Hilton’s first hotel in Tasmania - DoubleTree by Hilton Hobart situated in the heart of Hobart within walkingdistance to the CBD, the waterfront, and Salamanca Place. The hotel will offer 206 well-appointed rooms, a restaurant and bar, two versatile meeting rooms, an indoor swimming pool, and a state-of-the-art fitness center.

What will it be like to work for Hilton?

Our team members around the world strive every day to bring each guest the special comforts and acts of kindness that are unique to the brand - starting with our signature warm DoubleTree cookie welcome. The DoubleTree by Hilton unique Brand Hospitality of CARE (Create A Rewarding Experience) is a primary reason we have been consistently recognized for our commitment to building a culture of service. ​

You can expect to receive:

·A competitive industry rate

·Worldwide travel discounts at unbelievable rates for you and your friends and family and generous discounts on food and beverage offerings,

·Free access to growth and development opportunities from top-class providers; Harvard University and LinkedIn Learning just to name a few

·A workplace culture that fosters personal well-being and gives you free access to Employee Assistance Programs to support your mental and physical well-being

·Inclusion in a generous bonus scheme, long-term career development planning and opportunities, and

·Investment in your well-being to include flexible working arrangements that support you in making space for what matters most

The Sales Executive overseas and directs all aspects of the negotiation and coordination process as well as the successful handling of Corporate / FIT / M.I.C.E. / Social / Tour & Travel events as assigned.

What will I be doing?

As a Sales Executive, you will be responsible for performing the following tasks to the highest standards:

·Be familiar with hotel product knowledge and related activities.

·Responsible for the promotion and sales of all products of the hotel, including but not limited to rooms, catering, banquets, etc.

·Complete sales targets and related tasks set by the hotel.

·Develop sales plans and obtain approval from relevant parties, maintaining and developing customers in the region or industry according to the plan.

·Understand customer needs through telephone sales, face-to-face visits and other forms, achieving sales.

·Produce quotations efficiently, send contracts to customers and follow-up promptly.

·Show clients around the hotel.

·Operate the hotel reservation system to book rooms, banquet venues, etc.

·Send the team’s work order promptly and ensure that the relevant departments receive relevant information.

·Establish a good relationship with customers, maintaining the update of customer information and promptly report customer needs and feedback to the hotel.

·Recommend other hotel chains within the group to clients.

·Proactively collect market and industry information to share with other members of the Sales team to capture business opportunities and ultimately convert to business confirmations.

·Understand and be familiar with all product information of competitors, including key customers and their output, hotel rooms, catering, conference related promotion information, and promptly feedback the information to Hotel Team

·Welcome key customers, team leaders and VIPs to the hotel when they arrive.

·Ensure effective communication between the Sales team and the hotel Operations team through regular meetings and assist the Banquet Sales or Operations department to follow-up on events occurring during the banquet or meeting.

·Handle guest feedback or complaints.

·Maximize sales at all times and effectively forecast team and banquet revenue.

·Actively participate in the development of marketing plans and collaborate to achieve budgets.

·Conscientiously perform assigned tasks and special tasks.

What are we looking for?

A Sales Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

·2years or above hotel sales and related experience.

·Good English reading and writing skills to meet business needs.

·Good communication, organization and presentation skills.

·Able to work under strong pressure.

·Understand local customers and have strong market analysis ability.

Job: Sales

Title: Sales Executive

Location: null

Requisition ID: HOT0AUWE

EOE/AA/Disabled/Veterans