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Kuehne+Nagel Sea Logistics Business Development Manager in Ho Chi Minh City, Vietnam

Sea Logistics - Business Development will be joining our Customer Care Team to add your expertise + skills to the delivery of customer excellence

Your Role

You will focus on developing + diversifying business in line with financial + volume targets. He/she will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives

Your Responsibilities

  • To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable customer deals

  • To align your sales efforts with Customer Care Location (CCL) Managers, Pricing + Sea Logistics Business Development teams, including pricing decisions.

  • To monitor competition by gathering current marketplace information on pricing + products

  • To report customer feedback to the CCL team, supporting resolutions as required

  • To align with CCL colleagues when onboarding new customers

  • To maintain + update the most relevant customer information in internal systems

  • To regularly review customer portfolios with the CCL Managers + team

  • To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCL

Your Skills and Experiences

  • Bachelor’s degree in economics, Import/ Export, Logistics, or related fields

  • At least 03 years working experience in Sales of Freight Forward. Experience in Sea Logistics is an advantage.

  • Having good knowledge of foreign trade, forwarding, import/ export process and custom

  • Customer orientation

  • Good at communication, conflict resolution, problem solving & time management skills.

  • Good at Analytical & Organizing skills.

  • Good command of English

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.

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