Seasonal position beginning in early April, full or part-time. Key Areas of Responsibility: Greets guests and completes the check-in process by inputting and retrieving information from the computer system, confirming pertinent information including guest contact information, number of guests, and room assignments. Directs guests to their rooms by showing the location on the resort map. Maintains knowledge of the resorts amenities, services, policies, menus/mealtimes, and area attractions. Responds to guests request/concerns and relays information to appropriate department. Completes check out procedures, computes bills, collects payment, and closes out guest accounts upon completion of stay. Maintains knowledge of front desks standard operating procedures. Performs administrative tasks such as sending and receiving faxes, making copies, and sending e-mail correspondence. Assist guests with purchases in the gift shop, processes transactions using cash, check, or credit/debit cards or by transferring purchases onto the guest bill using the POS system. Maintains the appearance of the gift shop, unpacks and stocks new merchandise, and rotates inventory on shelves. Other duties as assigned. Education: High School diploma or equivalent is preferred. Associates degree or higher is a plus. Experience: One year of office/clerical or customer service experience is preferred. Retail, Front Desk, or Hospitality experience is a plus. Excellent communication and customer service skills required. Knowledge of MS Office, email and internet. Ability to operate basic office equipment and POS system. Days will vary, but will include some evening, weekend, and holiday work, and potential overtime during the peak season. Background check required. Salary based on experience and education.