Superintendent of Custodial Services and Refuse Collection

The University of Southern Mississippi is currently accepting applications for the position of Superintendent of Custodial Services and Refuse Collection.

Position Details

Location Hattiesburg

118 College Drive

Hattiesburg, Mississippi, 39406-0001

United States

Division Administration Physical Plant

Position Type Staff

Employment Status Full Time

Grant Funded No

Salary Range 52,995.00 - 71,699.00

Pay Grade

E11

Posting Close Date Open Until Filled

Job Summary

Oversees Custodial Services & Refuse Collection Department including quality control, customer service, budget preparation, compliance with codes (OSHA, EPA), and policy creation. Manages cleanliness, sanitation, and appearance of 3.9 million sq. ft. campus facilities. Coordinates staff for university events, ensuring venue readiness, event services, and pre and post clean-up for major university-wide and sports events, camps, conferences, and ceremonies. Provides leadership and training to supervisors and staff in maintaining high standards of custodial and refuse collection programs. Essential personnel for storm duty and emergencies.

Primary Duties and Responsibilities

• Actively schedules staff/contractors and makes staffing plans for custodial maintenance and refuse removal activities for up to five shifts covering academic and administrative buildings and certain other auxiliary and athletic facilities. This work sometimes requires working nights and weekends for athletic facilities. Schedules, coordinates, and supervises the work of supplemental workers through temp agencies as needed. Schedules, coordinates and supervises work with contractors to perform carpet cleaning, water remediation, and maintenance of tile and terrazzo flooring.

• This position requires working nights and weekends for athletic, departmental and University-wide campus events, which includes scheduling, planning, and executing successful venue preparations, event services, clean-ups and refuse removal for D1 football games, basketball games, baseball games, camps, conferences, commencement ceremonies and other events as requested. Orders supplies and purchases equipment within state contract guidelines.

• This role is considered an essential personnel position, and requires storm preparation, water remediation and clean-up during and after severe weather events and university closures. Serves as duty officer in rotation to respond to maintenance emergencies of all types after regular working hours on weekdays, weekends, and holidays.

• Screens and interviews applicants and complete associated hiring processes and paperwork training for new staff. Creates and executes an orientation and training program for new staff. Continually train, appraise, test, and implement new cleaning techniques and staffing methods to enhance customer service and efficiency of operation. Inspects and corrects time sheets and overtime records to ensure accurate payroll processing and application of charges for services rendered work order processing system. Tracks attendance, reviews time-off requests, records occurrences, and enforces attendance policies.

• Performs quality control inspections of responsible buildings and reviews findings with appropriate supervisors. Develops studies and reports for improving customer services, reducing operating costs and developing programs. Serves as duty officer in rotation to respond to maintenance emergencies of all types after regular working hours on weekdays, weekends, and holidays.

• Performs vital services normally provided by classified employees during work stoppages. Manages and coordinates services required for special projects and events. Assures compliance and enforcement with established budgets and justifies opportunities for adjustments.

• Carries out supervisory responsibilities in a timely, fair, and objective manner. Direct personnel in resolving routine custodial and refuse collection problems. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems, and enhancing customer relations.

  Minimum Qualifications

  Bachelor's degree in Personnel Administration, Business, or Environmental Sciences or a related field, 5-7 years of custodial supervisory experience directing a large service-related workforce or equivalent combination of education and experience is required. Valid Driver’s License and the ability to obtain a driver’s clearance to operate university vehicles.

  Knowledge, Skills & Abilities

• Ability to positively motivate and delegate assignments during stressful circumstances, emergencies and major university and athletic events.

• Effective communication skills, both written and verbal, across diverse audiences.

• Familiarity with custodial equipment, chemicals, and methods.

• Adaptability to new technologies for improved efficiency and service.

• Mathematical proficiency for varying calculations and problem-solving.

• Ability to write reports and correspondence, and present information effectively.

• Analytical skills to define problems, collect data, and draw conclusions.

• Interpretation of technical instructions and handling abstract variables.

• Knowledge of APPA standards.

• Flexible scheduling including evenings, nights, weekends, and emergency response.

  Preferred Qualifications

Experience with APPA (Association of Physical Plant Administrators) cleaning levels, and CEFP certified. Three to five years’ experience and/or formalized training in commercial carpet cleaning and buffing, stripping/waxing, and auto scrubbing finished and unfinished tiles, CVT, and terrazzo floors. Experience with a comparable refuse collection program and with training and/or leading refuse team.

Supervisory Responsibilities

• Two custodial supervisors

• 17 custodial zone leads

• One administrative assistant

• 70+ custodial workers

• 2 full-time and 1 part-time refuse worker

About The University of Southern Mississippi

Since our founding in 1910, The University of Southern Mississippi has remained dedicated to preparing students for success. We deliver programs to more than 13,000 students in Hattiesburg and Long Beach, at teaching and research sites across the Mississippi Gulf Coast, as well as online. We are a community-engaged Carnegie R1 university, earning distinction as one of the nation's leading research institutions.

Southern Miss is known for pioneering work in polymer science, ocean science, spectator sports safety and security, and bringing language to children with communication disorders. We are also a national leader in a broad range of disciplines, including cybersecurity, hydrography, nutrition, aquaculture, kinesiology, and economic development, among others.

We produce graduates ready to enter fields that are leading the way in emerging technologies through programs such as computer engineering, information technology, and ocean engineering. We’re developing the next generation of business leaders, while also responding to critical workforce shortages by producing skilled professionals in education and nursing. With a tradition of excellence in the arts, we are one of only 36 public institutions in the nation accredited in four major areas of the arts. Home to the Golden Eagles, our student-athletes compete in 17 NCAA Division I sports. With a culture marked by passion and persistence, Southern Miss is delivering graduates who are ready for life. For more information, visit www.usm.edu.

As an Affirmative Action/Equal Employment Opportunity employer/Americans with Disabilities Act institution, The University of Southern Mississippi encourages minorities, women, veterans and persons with disabilities to apply.