Job Summary: 

The Revenue Cycle Analyst is responsible for the overall build/maintenance of the Forrest Health charge master in our current EMR system. Will be required to attend class, complete required testing and projects to obtain and maintain EMR system certifications as required/assigned.

Work collaboratively with the revenue producing departments to ensure all charges are being captured and documented. Assist with CDM changes in pricing, CPT codes, HCPCS codes, and revenue codes for accuracy and compliance with all applicable charging and billing guidelines. Will communicate CDM updates as required to cost center managers/directors. Will work closely with the Revenue Recovery Senior Analyst in assisting with Contract build, contract modeling requests, along with underpayment/overpayment analysis and reporting.

With guidance, participates in activities associated with the work flow analysis, data collection, database customization, reporting, system testing, and user training to maintain a quality EMR. Will aid in the responsibility for on-going support of the EMR, including but not limited to new installs, software updates, software upgrades, approved projects and other assigned task via our helpdesk system during assigned shift.

With guidance, communicates with clinical/nonclinical staff both written and orally to further understand needs and/or to relay status updates related to their request.  Follows all policies and procedures while performing job duties. Communicates effectively with other build analyst, report analyst, quality assurance analyst, training analyst, team leads, and managers to ensure that proper readiness and awareness of efforts exist to support assigned timelines at all stages. 

As assigned and with some guidance, evaluates release notes, project scopes, and/or user reported request to develop a build strategy for implementing approved and prioritized assignments. Must be able to handle multiple assignments in various stages of completion. 

At the direction of their team lead and/or management, works assignments as prioritized and completes work based on associated timelines, making their team lead and/or management aware of any known obstacles.  Participates in the timely review and approval of change management request for the EMR.

All other job duties as assigned.

Performance Expectations:

Performance expectations will be covered in the orientation and preceptor phases of your orientation to your job.

• Achieve/maintain one or more Epic Certifications.
• Task/Ticket documentation effectively represents actions and passes audit review.
• Successfully implement resolutions to end user reported issues.
• Keep current CDM build up to date
• Assist with maintaining Epic contracts
• Build new Epic contracts when requested
• Continuously reviewing Epic contract variance output for accuracy of contract
• Help create reports for accurate tracking
• Will compare, analyze and communicate trends and /or problems
• Research of organizations/payer contracts and payer billing reimbursement policies and guidelines
• Will be required to follow Epic change management policies and standards.

• Proactively troubleshoots system issues. 

   

Qualifications:

Education/Skills        

            Minimum of Associate Degree preferred or equivalent work experience

Work Experience:    

One year of work experience in healthcare setting with demonstrated leadership cha