Job Information
Target Executive Team Leader GM & Grocery (Assistant Manager General Merchandise and Grocery)-Hanover, MA in Hanover, Massachusetts
The pay range is $60,000.00 - $120,000.00
Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits .
ALL ABOUT TARGET
As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.
Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.
ALL ABOUT GENERAL MERCHANDISE
Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The job of General Merchandise and Food Sales teams is to lead inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise & Food Sales Executive Team Leader can provide you with the skills and experience of:
Guest service fundamentals and experience building and managing a guest first culture on your team
Retail business fundamentals including: department sales trends, inventory management, freshness and quality, guest shopping patterns, pricing and promotions strategies
Setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goals
Knowledge of the competition; leveraging insights to drive business objectives
Managing a team leaders and creating business specific strategies and goals
Recruiting, selecting and talent management of hourly team members and leaders
As a General Merchandise & Food Sales Executive Team Leader, no two days are ever the same, but a typical day most likely will include the following responsibilities:
Lead and create a service culture that prioritizes the guest service experience, model, train, and coach Team Leaders on expectations to deliver the service standard
Drive total store sales, demonstrate how you, your team and your departments contribute to and impact total store profitability
Manage Food & Beverage, food services (if applicable), alcohol sales, inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all GM areas of the store
Build and manage a team of experts in operations, accuracy and efficiency
Enable efficient delivery to our guests by leading pick, pack and ship fulfillment work (if applicable)
Develop a strategy and utilize your workload planning tools to complete all scheduled workload ensuring you are guest ready at all times
Conduct regular check-ins with your team to guide appropriate completion of tasks and workload given resources and priorities
Manage all GM backroom and sales floor areas, review all reporting to identify gaps and develop a plan to resolve
Oversee GM Team Leaders workload planning including transitions, revisions and salesplans for all GM areas
Drive fulfillment sales by leading the Fulfillment team to fulfill each order accurately and efficiently and deliver on each guest promise time
Drive a culture centered in food safety; train, validate and coach team to deliver proper execution on all food safety standards and cleaning routines
Lead an efficient operation to fund the sales culture
Oversee Food & Beverage Team Leader’s workload planning including transitions, revisions, salesplans, sampling and promotions
Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals
Know and evaluate the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests
Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)
Manage a consistent experience for our guests by ensuring product is in stock, fresh, available, food safe, and accurately priced and signed on the sales floor with minimal disruption to the guest
Assess all GM and Food & Beverage backroom and sales floor areas, walk Food & Beverage Standards to assess priorities in food and review GM/Food reporting to identify gaps and develop a plan to resolve
Plan, lead and follow-up on organizational and operational change
Anticipate and identify changes in unique store trends
Develop and coach your team to elevate their skills and expertise
Establish a culture of accountability through clear expectations and performance management; actively develop, coach and train your team; anticipate staffing needs, talent plan and recruit – both long and short term
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
Always demonstrate a culture of ethical conduct, safety, and compliance; lead team to work in the same way and hold others accountable to this commitment
Create and lead a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards in partnership with appropriate ETLs, and holding team accountable to working in a safe manner to benefit themselves and others
Create and lead a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions
As a key carrier, implement all safe and secure training and processes
Address store needs (emergency, regulatory visits, etc.)
All other duties based on business needs
WHAT WE ARE LOOKING FOR
We might be a great match if:
Working in a fun and energetic environment makes you excited, we work efficiently and as a team to deliver for our guests
Providing service to our guests that makes them say I LOVE TARGET! excites you, that’s why we love working at Target
Leading teams who are stocking, setting and selling Target products sounds like your thing, that’s the core of what we do
You aren’t looking for a Monday - Friday job where you are at a computer all day, we are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded
The good news is that we have some amazing training that will help build upon the skills you already have to succeed as a General Merchandise & Food Sales Executive Team Leader. But, there are a few things you should have from the get-go:
4 year degree or equivalent experience
Strong interest and knowledge of the Food & Beverage business
Strong interpersonal and communication skills
Strong business acumen
Comfortable dealing with ambiguity
Manage conflict, lead and hold others accountable
Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
Ability to:
Relate well with and interact with all levels of the organization
Learn and adapt to current technology needs
Manage workload and prioritize tasks independently
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect ; specifically, the ability to
Access all areas of the building to respond to guest or team member issues
Interpret instructions, reports and information
Scan, handle and move merchandise efficiently and safely, including lifting or moving merchandise up to 44 pounds as needed
Accurately handle cash register operations as needed
Climb up and down ladders as needed
Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.
Americans with Disabilities Act (ADA)
Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.
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