Job Information
Abbott Associate Commercial and Distribution QA Manager - Abbott Pharmaceutical in Hanoi, Vietnam
ROLES & RESPONSIBILITIES
1, Summary:
Quality System implementation at the local EPD Commercial site and assures that quality related matters associated with products commercially distributed including those from Local TPM conform to current Good Manufacturing Practices (cGMP), Abbott Quality standards, and other applicable regulatory standards.
2, Core job responsibilities:
Quality System
Implement and manage quality systems and training programs as necessary to support CAPA, validation, complaint registration, physician sample handling, inspection reporting and tracking, policy implementation, supplier management, document and change control management, distribution and material control at the local commercial EPD
Develop and maintain Commercial Quality Management System Manual while minimizing cost increases and potential disruptions to business. Ensure the implementation and maintenance of activities related to compliance to policies, processes, procedures and plans that define these elements necessary to meet the Quality objectives, along with Regulatory and business requirements
Represent the Commercial Affiliate on Cross-Region teams, projects or issues as required
Interpret and evaluate local market regulatory requirements and standards
Provide integrated QA support in QA related issues for EPD Supply Chain
Provide support to local outsourcing activities and product launches through management of the First Lot Quality Review program
Assure that quality related issues associated with products distributed / products distributed conform to current Good Manufacturing Practices (GMP), Good Distribution Practices (GDP), Company Corporate and Divisional Quality standards, and other applicable regulatory standards in order to assure readily available supply of compliant, authentic, safe and efficacious products at market competitive cost
Quality Metrics
Ensures implementation of quality metrics at all relevant departments, including adherence to set targets
Manage Management Review process for Commercial Affiliate and elevate any significant events or identified risks to management.
Quality Audit Program /Supplier Management
Manage Internal Audit/self-inspection at Commercial Affiliate to ensure effectiveness of Quality System Implementation
Responsible for supplier management of local suppliers including qualification and performance monitoring
Ensure compliance of imported and TPM product labeling as per regulatory approval
Managing potential on-market issues for local and imported product including TPM products, to document decisions and all Agency communications/actions
Quality Complaints and Pharmacovigilance
Inform ASR or PV of all complaints related to adverse events (AE’s)
Register all non-medical/medical QA related complaints via SolTraq and forward complaint to manufacturing site for investigation
Close complaint record and communicate to complainant
Handles non-medical complaints – receipt, investigation, evaluation, response, closure and maintenance
Work with Global Product Protection and BPOM for any Counterfeit, Diversions, Tampering, Theft issue
Other work/function that may be assigned.
MINIMUM BACKGROUND/ EXPERIENCE REQUIRED
Work Experience :
At least 5 years’ experience in Pharmaceutical or medical device (or related industry) QA/Regulatory
2-3 years’ experience with management of complex projects or programs
Core Skill Requirement
Adaptability, Initiative, Integrity
Planning and Organizing
Ability to prioritize
Ability to use Quality Tools such as benchmarking, gap analysis, pareto analysis, fish- bone diagrams, and process mapping for fact base decisions making
Project management and troubleshooting skills
Fluent in English. Ability to communicate both written and orally, to all levels of management and across different cultural backgrounds
Knowledge of local regulations for quality systems and compliance
Ability to identify problems, and initiate corrective actions and preventative actions
Sound decision-making skills contributing to high levels of competence, confidence and credibility are required
Well-developed interpersonal, communication and negotiation skills
Continuous improvement methods and application (for example: Lean, Six Sigma, Class A, etc.)
Change management
Experience in or working with regulatory organizations
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email corpjat@abbott.com
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