This position serves as a liaison between the Procurement Operations, eProcurement Solutions Team and Business Unit (BU) end users, providing business process/functional solutions to meet the end users’ needs. This role requires good understanding of procurement, supplier enablement and contracts processes. This position needs a clear understanding of the organization’s procurement systems and capabilities. You will use your deep understanding our understanding of an organization’s structure, policies, and operations to improve general business processes and enhance solutions usage for the users. The role is responsible in documenting As-Is and To Be business processes, business requirements, process flow, data flow and system architecture diagrams in collaboration with IT and ERP team. The role will support the reporting needs by working in reporting tools like Business Objects.

• Actively and consistently supports all efforts to simplify and enhance the customer experience.

• Gather, refine, and validate end user business requirements, interdependencies using all available techniques, including interviews, user stories/requirements, prototyping, data analysis, business process descriptions, use cases, scenarios, business analysis, and workflow analysis Identify, evaluate, and develop systems and/or business processes to meet user requirements, change requests, enhancements and/or issues.

• Create and maintain supporting functional and technical documentation Communicate and collaborate with internal users, and articulate and distinguish user requests from the underlying need

• Assist to develop high-level project scope, deliverables and milestones, business process design (or redesign) and associated documentation as needed

• Monitor project progress which encompasses requirement elicitation, system / port design, user / functional requirements documentation, test plan /scenario creation and final defect tracking

• Create process and business flows using Visio or other tools by collaborating with the development team and BU end users

• Assist with unit, user acceptance testing, building test scripts and scenarios, defect logging and regression testing

• Assist in creating and reviewing system reference guides, training materials, end user communication and business process diagrams to support change management

• Stay abreast of best practices and changing functionalities in the various systems to develop domain knowledge.

• Assist in developing recommendations for enhancements or changes Understand the interaction of data between the various P2P applications and ERP

• Ensure effective communication with all areas of the enterprise that impacts the scope, risk and resources of work effort being managed

• Communicate using written and verbal skills, build strong relationships, and work closely with P2P support and internal IT to resolve system, data related and/or workflow issues

• Other duties as requested by the supervisor

Required Skills/Abilities and Knowledge

• Basic troubleshooting skills with ability to isolate and resolve problems independently

• Ability to identify and articulate business problems/opportunities

• Ability to communicate orally and in writing in a clear and straightforward manner

• Ability to build trust and relationships with Procurement, IT and end users/Business Units

• Motivated, self-directed work ethic, willing to pursue individual and team goals

• Strong detail orientation with emphasis on accuracy and analysis of various data structures

• Strong written and oral communication skills

• Ability to prioritize and organize effectively

• Ability to work independently, as well as in a collaborative and dynamic team environment

• Ability to handle multiple projects and seek input to prioritize

• Ability to analyze and interpret data

• Ability to document and prepare data-driven presentations

Required Education

• Bachelor’s degree in computer science, information technology, business, or related field or equivalent combination of education and experience

Required Related Work Experience and Number of Years

• Business/System analysis 2+ years

• Managing Projects 2+ years

• P2P experience (Ariba/SAP platforms in an On-Demand environment preferred) 1+ years

• Experience working with a software development lifecycle methodology 2+ years

• Analytics tools 1+ years

Working Conditions

• Office environment

• Travel as required

FSC321 2025-49933 2025

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

This job posting will remain open until 2025-03-31 06:00 AM (UTC) and will be extended if necessary.

The base pay for this position generally is between $75,200.00 and $120,000.00 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. (https://www.youtube.com/watch?v=mYw1ejL2jZ8)

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture. (https://jobs.spectrum.com/inclusiveworkplace/)