JOB REQUIREMENTS: We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. A background in automotive and auto insurance is a must. - Answer incoming customer inquiries via phone, email, and in-person - Assist customers with product information, pricing, and availability - Process orders, returns, and exchanges accurately and efficiently - Resolve customer complaints in a professional and timely manner - Maintain customer records by updating account information - Perform data entry tasks to document customer interactions ***** OTHER EXPERIENCE AND QUALIFICATIONS: Qualifications - Excellent phone etiquette and communication skills - Strong customer service orientation with the ability to communicate effectively - Experience in an office or call center environment preferred - Basic computer skills to navigate through systems and databases ***** APPLICATION INSTRUCTIONS: Apply In Person: 750 Hansen Road Green Bay, WI 54304 E-Mail a Rsum: kevin@wccni.com