Description We are offering a short term contract employment opportunity for a Receptionist in the Construction/Contractor industry based in Grand Rapids, Michigan. As a Receptionist, you will play a crucial role in our operations, handling customer inquiries, maintaining communication systems, and providing administrative support to our team.

Responsibilities:

• Answer and direct inbound calls effectively using a multi-line phone system.

• Assist customers with their inquiries, ensuring superior customer service at all times.

• Greet and assist guests professionally upon their arrival at the office.

• Relay messages accurately and promptly.

• Conduct light administrative work to support the smooth running of the office.

• Resolve any customer complaints or issues promptly and professionally.

• Handle customer meetings, ensuring all necessary arrangements are made.

• Monitor and maintain accurate customer records.

• Be able to multitask efficiently in a busy office environment.

• Train with the current receptionist for a day to understand the job responsibilities better. Requirements • Experience as a Part-Time Receptionist or similar role in the construction/contractor industry

• Proficiency in Receptionist Duties including administrative tasks

• Capability to handle Answering Inbound Calls promptly and with detail orientation

• Ability to manage Answering Inquiries from clients and staff members

• Competence in Answering Multi-Line Phone System effectively

• Skill in using a Telephone Answering System in a busy office environment

• Willingness to Assist Customers with their queries and concerns

• Previous experience in a Call Center Customer Service role is a plus

• Ability to organize and manage Customer Meetings efficiently

• Proficiency in resolving customer complaints and issues promptly

• Ability to Resolve Customer Issues in a detail oriented and empathetic manner

• Experience in delivering Superior Customer Service in a fast-paced environment.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .