Colorado Mountain College

Job Title: Systems Analyst

Location: 802 Grand Ave., Glenwood Springs, CO 81601

Duties: Partner with key stakeholders to understand and analyze business requirements, understand process flow, application intent, functions, features, data, input and output requirements, internal and external checks and controls, and limitations. Design, develop, test, and implement solutions within Workday and Ellucian Colleague ERP/SIS systems and other third-party applications. Analyze code to find causes of errors and, within guidelines, revise programs to meet business needs and industry best practices. Troubleshoot and resolve technical issues, ensuring system stability and performance. Assist with Identity and Access Management (IdM) and ERP/SIS security processes. Design, create, and maintain integrations for ERP, SIS, and third-party applications. Leverage API, web service, and flat-file integration mechanisms. Configure and monitor Single Sign-On (SSO) relationships. Collaborate with Network Team to manage Windows Server operating systems for supported on-premises applications. Review vendor-provided patches and service releases, coordinate testing with end users in a non-production environment, and schedule and implement patches with minimized downtime. Oversee the technical backend of third-party systems and resolve front-end user issues, interfacing directly with third-party support as necessary. Support Institutional Research teams by maintaining reporting infrastructures. Design and create ad-hoc queries and reports for end users. Assist end users with development of ad-hoc reports via established reporting tools. Prepare select required State and Federal reports. Prepare and provide user documentation and training materials. Provide direct end-user support for supported applications. Effectively convey technical and non-technical ideas in professional and easy to understand ways to various stakeholders using written and verbal mediums. Respond to and handle tickets (incidents, service requests, and change requests) professionally and within SLA requirements. Salary $91,384.92/year. Standard corporate benefits.

Requirements: Bachelor's degree (or foreign equivalent) in Information Systems, Computer Science, or a related field plus six (6) months' experience as a Software Engineer, Software Developer, or related role. Experience must include: Solving complex technical problems, provided guidance to application developers, and ensured high system performance through monitoring and analysis; collaborating in a team environment to compile data analysis reports for decision-making and developed GUI screens, adhering to project requirements and coding standards; and conducting high-quality, reproducible research, assisted in the design and implementation of IT projects. Email resume to jobs@coloradomtn.edu, Ref. #8067