Description

Are you passionate about quality? Do you have an eye for detail? Come join our team! The Post Closing Government Reviewer performs quality reviews and government insuring for FHA and VA loans.

In this position you will…

• Conduct a detail oriented loan file quality assurance review using a defined checklist

• Identify missing loan documents and work effectively with both internal and external customers to resolve issues as necessary

• Accurately complete all follow-up work

• Complete loan insuring in accordance with defined investor and policy guidelines

• Perform time-sensitive routine and repetitive tasks requiring research and problem solving skills in a fast paced environment using multiple applications

• Meet department productivity standards and service level agreements

• Complete other administrative duties related to departmental activities as assigned

Primary responsibilities include

• Knowledge of FHA and/or VA mortgage documentation

• Able to multi-task

• Attention to detail

• Strong organization skills

• Positive and customer-focused mindset

• Strong and Professional verbal and written communication skills with an ability to effectively communicate with internal and external partners to resolve issues

• Computer proficiency with a good knowledge of Microsoft products (Excel, Word, Outlook)

• Self-starter who can carry out assignments to completion and work with minimal supervision

• Willingness to learn new things and ability to adapt in a constantly changing environment

Qualifications, Education, Certifications and/or Other Professional Credentials

• Prior loan processing experience

• Experience working in the Financial Services industry preferred

Hours & Work Schedule

• Hours per Week: 40

• Work Schedule: Monday through Friday

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

08/04/2024