GOVERNMENT OPERATIONS CONSULTANT II - 60008366

Date: Nov 20, 2024

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .

Requisition No: 841604

Agency: Children and Families

Working Title: GOVERNMENT OPERATIONS CONSULTANT II - 60008366

Pay Plan: Career Service

Position Number: 60008366

Salary: $49,584.67 - $70,000.00 Annually

Posting Closing Date: 12/09/2024

Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

The Florida Department of Children and Families (DCF) is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.

North Florida Evaluation and Treatment Center (NFETC) is a 216 bed, all male, forensic, mental health rehabilitation facility. The Center is located in northeast Gainesville, Florida on 639 picturesque acres with regular sightings of deer, turkey, and other wildlife. NFETC employs a variety of entry level to leadership positions including food service, maintenance, direct care, nurses, counselors, rehab therapists, medical doctors, security, psychiatrists, and psychologists.

NORTH FLORIDA EVALUATION AND TREATMENT FACILITY IS A TOBACCO FREE FACILITY.

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

THIS IS AN ANTICIPATED VACANY.

This is a highly responsible and professional position that will serve as a Government Operations Consultant II. T his position will collaborate with each section within the state facilities and be required to use independent judgement, take initiative in carrying out duties and responsibilities and should be extraordinarily detail oriented.

Specific Duties and Responsibilities include:

• Assists and counsel residents in resolving issues regarding policies, procedures, and practices beyond the ordinary scope of the assigned counselor.

• Provides instruction, guidance, and counseling to residents regarding their rights and responsibilities.

• Assist residents in filing complaints and grievances, writs of habeus corpus and in reporting alleged abuse.

• Assist in conducting investigations and counseling associated with complaints or reports of alleged abuse.

• Serves as liaison with outside agencies on matters associated with complaints or reports of alleged abuse.

• Serves as liaison(chair) of the Resident Life Services Committee. Assists with the establishing and supporting resident government activities on each residential building. Ensures local Resident Governance meetings are held as scheduled on residential buildings.

• Provides routine data and reports in support of the institution’s continuous quality improvement efforts.

• Serves as Civil Rights Liaison Officer assisting the Office of Civil Rights in interviewing both employees and residents in response to alleged Civil Rights violations at both facility as well as in the community.

• Serves on related project teams and standing management teams.

• Collect data on the effectiveness and appropriateness of the auxiliary aid or service provided and the performance of the interpreter provided on the Customer Feedback Form.

• Keep records of the appropriate auxiliary aides and services on the Auxiliary Aide/Services Record as each service is provided.

• Complete Self-Assessment Tool to evaluate DCF’s operational performance in providing appropriate auxiliary aids and services to deaf or hard of hearing persons and to identify methods to improve the provision of such auxiliary aids and services.

• Assist designated DCF Personnel with any concerns, grievances or complaints raised by deaf or hard of hearing Customers or Companions regarding effective communication as soon as reasonably possible, with a goal of resolving all matters raised while the Customer and/or Companion is in a DCF Direct Service Facility.

• Communicate with ADA/Section 504 Coordinators concerning services to deaf or hard-of- hearing Customers or Companions and summaries of these meetings shall be provided to the Independent Consultant, manage service records and report the data and any resource and/or training needs to the designated ADA/Section 504 Coordinator (Civil Rights Officer).

• Serves as MANDT Adjunct Training Instructor for a minimum of one full class per month. May be required to teach additional classes depending on the needs of the Department. MANDT instructors will also provide quarterly MANDT Refresher Trainings as assigned for the purpose of conducting monthly validation monitoring. The MANDT Instructors will ensure that the designated staff maintain and demonstrate appropriate MANDT skills and techniques.

• Additional duties as assigned.

  Knowledge, Skills and Abilities required for the position:

• Knowledge of basic management principles and practices.

• Knowledge of the methods of data collection and analysis.

• Ability to coordinate a consultative program designed to ensure the resolution of managerial and operational problems.

• Ability to determine work priorities and ensure proper completion of work assignments.

• Ability to communicate effectively.

• Ability to establish and maintain effective working relationships with others.

• Ability to assess budgetary needs.

• Ability to formulate policies and procedures.

• Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities.

• Ability to organize data into logical format for presentation in reports, documents and other written materials.

• Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work and other activities relating to the improvement of operational and management practices.

• Ability to conduct fact finding research.

• Ability to work independently.

• Ability to solve problems and make decisions.

  Minimum Qualifications:

• A bachelor's degree from a college or university and four years of professional experience in systems analysis, management analysis, program planning, program research, program evaluation, engineering or administrative work.

• A master's degree from a college or university can substitute for one year of the required experience.

• Professional or nonprofessional experience as described above can substitute on a year-for-year basis for the required college education.

  Benefits of Working for the State of Florida:

• Health insurance

• Life insurance; $25,000 policy is free plus option to purchase additional life insurance

• Dental, vision and supplemental insurance

• Retirement plan options, including employer contributions

• (For more information, please click www.myfrs.com );

• Nine paid holidays and one Personal Holiday each year;

• Flexible Spending Accounts;

• Opportunities for career advancement

• Tuition waiver for public college courses

  For a more complete list of benefits, visit www.mybenefits.myflorida.com .

  DCF EMPLOYMENT DISCLOSURES

  US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.

  SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: http://www.sss.gov .

  RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.

  BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.

Location:

GAINESVILLE, FL, US, 32641

Nearest Major Market:Gainesville