About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Location: Frisco, TX

Work style: Hybrid (in office Mon / Tue / Wed / Thu)

We are seeking a dynamic Solutions Manager to bridge the gap between our products and services, delivering integrated solutions that drive value for our customers. In this role, you will be at the intersection of product innovation, service delivery, and customer success—ensuring our offerings are not just standalone components, but cohesive, end-to-end solutions that address real-world challenges.

The qualified candidate will primarily focus on how we can bring to market new transaction types at our network of ATMs, including managing the solution throughout the solution lifecycle, gathering and prioritizing requirements, defining the vision, and working closely with internal/external business partners to deliver winning solutions. The role will also entail working with the Commercial, Marketing, Technology, and Support teams to ensure revenue and customer satisfaction goals are met. The Solutions Manager will execute with excellence, working collaboratively across departments to effectively build awareness of our ATM Solutions, create demand and develop the industry-leading sales support materials needed by the sales teams to convey the key selling proposition and positioning.

The individual chosen for this role will be an excellent communicator with a positive attitude. The Solutions Manager will be a passionate problem solver inclined toward action with a thirst to learn and a desire to create team wins over individual victories.

Position Summary & Key Areas of Responsibility

• Business Strategy:

• Assist in developing strategic projects by collaborating with business leaders to define work products, executing research, and presenting findings and recommendations

• Assist in defining, developing and implementing product strategies and roadmaps consistent with company vision

• Bring new transaction types to market by analyzing feedback from customers, stakeholders, and other teams to share requirements, features and capabilities

• Business Operations:

• Work with business leaders and stakeholders to identify and analyze key opportunities, markets and solution opportunities in alignment with corporate and business strategy

• Assist in determining solution pricing by utilizing market research data; reviewing operational and technical costs; anticipating/projecting growth; costing special and customized deals

• Monitor pricing to ensure solution is meeting revenue and profitability goals and delivering revenue forecasted

• Provide subject matter expertise during the sales process

Focused on achieving NCR Atleos’ objectives of growth, profitability, and diversification, the Solution Manager will assist in performing the following:

• Develop and direct solution from ideation to launch within planned timeframes

• Evaluate and research current industry trends, competitive landscape, and internal development efforts to provide the organization with insight to drive decision-making

• Identify risks and opportunities and ensure that they are quantified and communicated in a timely and actionable manner

• Develop pricing and sales models for solution in collaboration with the Finance team

• Drive solutions throughout the Solution Lifecycle Management (SLM) process

• Build business cases, define value, execute thorough due diligence, participating in negotiations, preparing contracts

• Expand solution market share by working with sales team to develop sales strategies

• Develop regular cadenced trackers for solution management purposes

• Perform demos to customers and prospects

• Produce business and solution requirements documents, solutions guide, sales tools and collateral

• Other duties may be assigned

Success criteria and performance measures:

• Understand the consumer demand and addressable market for each transaction

• Leverage industry understanding and marketplace dynamics to launch new solutions and transaction types from concept to full scale production

• Develop pricing models, market/competitive intelligence and market pricing knowledge

• Drive development efforts in support of solution rollout across North America and beyond

• Track enablement / rollout and report internally on KPIs

Basic Qualifications

• Bachelor’s Degree(s) in the field of Mathematics, Economics, Business, Finance, Engineering, Marketing and/ or Technology from an accredited institution

• 5+ years’ relevant work experience: program execution, product/solution requirements analysis, pricing, planning, competitive analysis, sales, financial analysis and strategy

• Excellent communication skills including the ability to present to a diverse audience (business, technical, and leadership) and clearly communicate across diverse cultures and time zones

• Demonstrated success defining and launching excellent products and solutions

• Proficient in Microsoft Office Suite; very strong proficiency in Excel including Pivot Tables and V-Lookups

• Examples of experience/capability and at least one sample of an effective document delivered in the past

• Results driven mindset and approach

• Demonstrated customer focus

• Problem-solving aptitude and creative thinking skills

• Leadership/people management skills including ability to gain the confidence and commitment of staff; leads by example

• Resourceful

• Quick learner

Abilities:

• Innovative in nature, anticipates the future and designs relevant strategies

• Decisive in nature; demonstrates greats commercial acumen and makes good business decisions often with limited data, that will work for the Employees, Our Customers and ultimately delivers shareholder value

• Optimistic and able to identify opportunities even within difficult situations

• Drives to make things happen, is action orientated with the ability to get projects and activities “off the ground” quickly and easily

• Proven ability to influence cross-functional teams without formal authority

• Able to develop relationships across geographic boundaries and time zones with customers, stakeholders, partners, and colleagues

• Able to engage and develop teams and lead the team towards a common aim and objectives and prepare it to meet current and future challenges

• Able to collaborate with functional partners, to deliver right outcomes

• Challenges status quo thinking, demands and drives continuous improvement

Personal attributes:

• Strong work ethic, high standard for work quality and determined commitment to results

• Tenacious, determined self-starter in seeking incremental and transformational value

• Optimistic and able to identify opportunities even within difficult situations

• Ability to work independently and as a team member with excellent interpersonal skills

• Team player willing to pitch in for the greater good

• Excellent verbal and written communication skills

• Excellent time management skills

• Ability to think creatively, highly driven, and self-motivated

• Innovative in nature, anticipates the future and designs relevant strategies

• Strong sense of pride and ownership and a demonstrated willingness to go the extra mile

• Strong commitment to customer satisfaction

• Highest standards of accuracy and precision; highly organized

• Must be able to successfully pass all applicable background screening tests

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include :

• Medical Insurance

• Dental Insurance

• Life Insurance

• Vision Insurance

• Short/Long Term Disability

• Paid Vacation

• 401k

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.