Manager, BRCO RCSA and Issue Management The Business Risk and Control Officers (BRCOs) play a pivotal role in guiding the business to identify and understand risk exposures and the controls needed which are integral to reducing risk and safeguarding our customers and colleagues. BRCOs are critical to the success of the Risk Management Lifecyle and play a role in Planning, Identifying, Assessing, Mitigating, Monitoring, and Reporting. BRCOs are members of the First Line of Defense (1LOD) who: * Provide leadership and coaching to the 1LOD to proactively identify and effectively manage risks. * Translate and educate 1LOD to enable and drive business relevant implementation of Second Line of Defense (2LOD) risk management frameworks, policies, taxonomies, and inventories. * Review, validate, and test 1LOD activities to ensure adequate control design and effective control operation. * Provide credible challenge to 1LOD colleagues, ensuring safeguard and risk mitigation measures are upheld in decision making and adherence to 2LOD frameworks and policies prior to 2LOD review. * Drive two-way collaboration across 1LOD and 2LOD; liaise between 1LOD and 2LOD to drive engagement throughout the risk management lifecycle. * Collaborate and coordinate across the organization to help navigate and mitigate horizontal risk promoting resilience and ensuring safety and soundness. * Document, aggregate and report risk in accordance with the risk management lifecycle. The Manager, BRCO RCSA and Issue Management is responsible for leading a team to identify and assess risks as well as manage issues within 1LOD. Position Responsibilities Risk Identification * Governs, educates, and drives 1LOD (Assessment Unit (AU) Owner) accountability for identifying and categorizing risks. * Applies knowledge of the business to ensure that 1LOD colleagues capture relevant and meaningful risks. * Reviews internal and external environment to identify risks expected. * Credibly challenges 1LOD colleagues on quality and completeness of risk identification approach and outputs (e.g., list of identified risks, completed templates). * Advises, oversees, and credibly challenges 1LOD colleagues on appropriately monitoring for and identifying emerging risks. * Coordinates across 1LOD divisions for identification and analysis of horizontal risk. * Documents Risks and Controls according to enterprise standards. Issue Management * Provides oversight and timely resolution of self, second line, audit, and regulator-identified issues. * Advises 1LOD colleagues to develop and implement action plans. * Drives transparency into issues status through Archer, reports milestones and escalates as needed. * Ensures timely closure of identified issues. * Provides insights and recommendations on Issue Management. Inventory of Controls * Maintains current and accurate inventory of identified risks and related controls (living document); includes risk assessment, risk ratings, process documentation, etc. Business Partnering * Partners and engages with relevant business partners at varying levels in the organization to develop and maintain a strong control environment through effective RCSA execution and related activities that lead to early identification and sustainable mitigation of risks. * Drives a strong enterprise risk culture by fostering rigor and discipline focused on risk and compliance awareness, ethical business practices, transparency, and escalation. * Learns continuously about the line of business to strengthen subject matter expertise and provide more valuable application of risk identification and assessments. * Collaborates with and supports other BRCO team members to ensure a robust and comprehensive implementation of 2LOD frameworks within 1LOD. HR and Financial Management * Selects, motivates, and retain high performing talent, cultivating a spirit of teamwork and continuous improvement with shared goals and objectives. * Supports the development and growth of direct reports through on-going direction, coaching and performance management. * Manages expenses and budget associated with the team and the work managed. A successful candidate will have the following knowledge and/or skills: * Demonstrated knowledge of banking industry products, services, and workflows. * Strong familiarity with critical business processes and controls, as well as overall business needs and objectives, for Line of Business. * Strong track record of driving timely and effective issue resolution in a financial services context. * Deep expertise and ability to educate colleagues on risk management, controls, and compliance concepts, frameworks, and policies. * Ability to establish authority, influence stakeholders, and productively debate issues (e.g., credible challenge) at all levels including without direct reporting responsibility. * Ability to build strong relationships and engage constructively in a proactive and transparent approach with cross-functional stakeholders, to challenge status quo and drive buy-in to achieve common goals. * Ability to clearly and effectively communicate, including ability to summarize and explain complex findings and issues to a wide range of audiences. * Ability to apply sound judgment and appropriately escalate concerns and issues. * Ability to demonstrate managerial courage and inspire colleagues across the organization to embrace change. * Ability to gather, analyze and interpret large datasets from various sources. * Strong analytical and critical thinking skills with high attention to detail and accuracy. * Ability to manage multiple tasks and projects, prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment. * Self-starter, able to work independently, flexible and can navigate a complex organization. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled