Critical Systems

The Critical Systems Director is responsible for coordinating strategic asset management practices within the Global Corporate Services, Integrated Facility Management function with the goal of minimizing asset life cycle cost while maintaining required department levels of service. The position will work closely with IT leaders to prioritize IT, GIS, and other technical resources in alignment with strategic asset and smart building management objectives. Accomplishing these objectives allows for facility management decisions based on accurate data analytics for maintenance work improvement and capital improvement program planning to optimize asset life cycle cost

Key Responsibilities and Duties

• Develop and maintain a strategic approach to portfolio wide asset management program.

• Develop and review scopes of work within contracts, RFQs and RFPs for asset management professionals as needed to support the asset management program.

• Develop and implement mature proven asset management processes across the organization.

• Analyzes business processes and user needs, documents requirements, processes, and translates them into system requirement specifications.

• Lead risk, criticality, and condition assessment programs.

• Establish and manage Asset Management Plans (AMPs) - Collaborate with teams that support asset management, including but not limited to various operations and maintenance departments and programs.

• Establish and lead preventive and predictive maintenance programs.

• Manage data collection, analysis, and contracts to support repair and replacement planning.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level

8IC

Required Qualifications:

• 5 + years Data Center knowledge with a technical and facilities management background

Preferred Qualifications:

• 7 + years Data Center knowledge with a technical and facilities management background

• Bachelor of Science degree, preferably in a technical area

• Data Center Management experience

• Vendor management experience

• Strong knowledge of facilities management practices and procedures

• Basic knowledge of Smart Building Technology

• Strong leadership and communication skills

• Flexible for 20% domestic travel within US

#LI-KD2

Related Skills

Accountability, Business Acumen, Business Requirements, Collaboration, Conflict Management, Construction Management, Consultative Communication, Continuous Improvement Mindset, Influence, Negotiation, Prioritizes Effectively, Relationship Management, Vendor / Partner Management

Anticipated Posting End Date:

2025-03-12

Base Pay Range: $120,000/yr. - $178,000/yr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf) .

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here (https://www.dol.gov/general/topics/posters) .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .

For Applicants of TIAA Global Capabilities, click here (https://www.tiaa.org/public/support/privacy/tiaa-global-capabilities-privacy-notice) .

For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .

TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.

Privacy Notices

• For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .

• For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .

• For Applicants of TIAA Global Capabilities, click here (https://www.tiaa.org/public/support/privacy/tiaa-global-capabilities-privacy-notice) .

• For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .

Nondiscrimination & Equal Opportunity Employment

TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace.

EEO is the Law (https://assets.phenompeople.com/CareerConnectResources/TIAAGLOBAL/documents/22-088_EEOC_KnowYourRights-1688394514088.pdf)

Pay Transparency

Philadelphia Ban the Box (https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf)