This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6870543

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rContracts and Claims Specialist, Senior

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rLocation: Purchasing

rRegular/Temporary: Regular

rJob ID: 608096

rFull/Part Time: Full-Time

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r Workplace Culture

NAU aims to be the nation\'s preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.

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Special Information

• This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.
• This position is posted as Contracts and Claims Specialist, Senior which is a working title. The NAU system title for this position is Procurement Specialist, Senior.

Job Description

Organizes and prioritizes contract and claim related transactions for insurance, contract, and claim processing. Duties will include database and file records management, referring contract and claim issues and requests to appropriate personnel, interacts with university departments and suppliers to build strong relationships while ensuring compliance with standard university procedures and guidelines and State of Arizona statutes.

Contract, Claim, and Insurance Processing - 70%

• Prepares, tracks, and manages contract, claim and insurance related transactions in university\'s financial system, databases, and hard files.
• Assists and processes the university\'s property and automobile claims with the Arizona Department of Administration Risk Management Division (ADOA RMD).
• Adjusts the university\'s claims under \$2,500 while working with ADOA RMD regarding matters of subrogation.
• Routes purchase and non-purchase requests for contracts to assigned area of responsibility.
• Assembles, researches, and summarizes information from various sources.
• Performs simple calculations to support transactions while preparing special and recurring reports.
• Assists with and/or completes contract related documents, as applicable, concerning appropriate language and requirements.
• Receives and responds to inquiries regarding contract and claim procedures and policies.
• Uses knowledge of university standards, contracts, agreements, waivers, claims, and insurance certificates.
• Assists in reviewing certificates of insurance per university contractual arrangements.
• Processes correspondence or other documents from rough draft, corrects grammar, spelling and punctuation errors; edits wording without changing intended message.

Tracking/Management of Transactional Records - 25%

• Tracks and manages requests from university departments through university\'s online request system.
• Maintains contracts, claims, and related records within databases and manages hard files.
• Organizes and maintains appropriate documentation to ensure compliance with university policy and process.
• Tracks multiple processes and transactions and identifies issues or delays.
• Reviews claim documentation for accuracy and claimable services.
• Reviews and complies claim payment confirmations including processing of inter-departmental transfers and deposits, as applicable.
• Communicates with contractors, vendors, and university representatives regarding inquiries for additional information and status on contracts, claims, and insurance reviews.
• Follows stan ard principles and guidelines with minimal latitude for personal decision making; any personal decision making is expected to utilize existing standards and procedures.
• Interacts with vendors and staff to distribute, coordinate, and facilitate contract-related requests, and helps resolve routine day-to-day contract issues.
• Manages contract, claim, and insurance related files
• Builds strong relationships with external contacts and university employees.
• Manages and tracks information technology checklists for university purchases of technology, software, and hardware, that aligns with university\'s current policies and needs.

Process Development and Training - 5%

• Suggests process improvements and new procedures to improve the efficiency and effectiveness of key functional transactions and processes.
• Escalates issues and questions as appropriate.
• Participates in special projects with staff as directed.
• Other duties as assigned.

Minimum Qualifications

• High school degree or equivalent AND
• 1-3 years of office/administration experience, OR
• Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

Preferred Qualifications

Associates d