Overview

Position Summary Details

This position is responsible for giving direction, motivation, and guidance to a team of cleaners. This work is typically done in a commercial setting ie. Banks, Schools, Warehouses, Office Buildings, Manufacturing facilities, etc.

Schedule: Monday to Friday (5:00 pm to 1:30 am)

Pay Rate : $22.00 per hour

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on the applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Essential Functions

• Conducts quality improvement inspections within assigned areas of responsibility

• Ensures quality and satisfaction levels are meeting and/or exceeding expectations

• Assures the highest quality of customer satisfaction

• Assists with Training and Development

• Provides guidance in safety, cleaning processes, procedures, and chemical usage to the cleaning crew

• Counsels crew members regarding tardiness, absenteeism, work performance, etc., using proper documentation procedures

• Leads and participates in a team to ensure the successful completion of assigned tasks

• Responsible for the running and leadership of the shift in the absence of the Supervisor

• When the Supervisor is present, the lead worker may be responsible for directing smaller work groups

• Assists the Supervisor and Shift Manager in the direction and supervision of field employees

• While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor

• Establishes and maintains effective communication and working relationships with co-workers, shift coordinators, supervisors, managers, etc.

• Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities

Responsibilities

• Provides leadership and direction to team members

• Provides open communication between field employees and management

• Provides positive coaching to team members

• Assists with the training of housekeeping staff and schedules work assignments

• Assists with making daily and weekly work schedules

• Oversees and performs cleaning operations in assigned building

• Takes care of keys and access cards for the property

• Reports damaged, broken, and out-of-work features/items

• Makes sure premises are secured at all times

• Oversees and performs additional service requests (tag job) in assigned building

• Works with the Area Manager to schedule jobs with the Property Manager and cleaning crew to complete the work

• Coordinates scheduling of cleaning crew

• Oversees the quality of jobs and confirms completion with Area Manager

• Provides training to all new hires assigned to the building

• Attends and participates in all meetings and training sessions involving assigned property and crew

• Completes time sheets, validates timesheet accuracy, and delivers time sheets to the office.

• Check supplies, equipment, and chemicals weekly

• Completes order forms completely and accurately

• Coordinates equipment usage and inventories

• Performs all tasks and duties required of your team

• Miscellaneous duties as assigned

Qualifications

• One year of similar experience preferred.

• Must be 18 years of age or older

REQNUMBER: 103669

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.