This position includes a signing bonus of $2,500 (full-time) for new county hires.

Are you a compassionate, detail-oriented professional with a passion for helping others? Do you thrive in a dynamic human services environment that supports a diverse community? If so, we have the perfect opportunity for you! This position works within the Division of Domestic and Sexual Violence Services (DSVS). Responds to and processes requests for services from individuals impacted by domestic and sexual violence, stalking, and human trafficking. Learn why DSVS is a great place to work by clickinghere{target="blank" tabindex="0"}and more about DFS by clickinghere{target="blank" tabindex="0"}.

This is an exciting time to join Fairfax County Government as we shape racial and social equity policies in the county through the One Fairfax Policy. Using this framework, we intentionally consider equity when making policies or delivering programs and services. To learn more, we highly encourage you to watch the Becoming One FairfaxAn Introduction to Key Concepts video by clickinghere{target="blank" tabindex="0"}and visit the One Fairfax webpagehere{target="blank" tabindex="0"}. In alignment with One Fairfax, DFS is committed to strengthening the well-being of its diverse community. To learn more about DFS and its Mission, Vision, and Values, please clickhere{target="_blank" tabindex="0"}.

ABOUT THE POSITION: The Intake Coordinator is a merit position working 40 hours per week (Monday through Friday).

Under general supervision of the Quality Assurance Supervisor, performs the duties and responsibilities below:

• Monitors requests for clinical services daily and respond promptly to requests for services
• Answers questions about clinical services processes
• Conducts initial screenings assess for danger, and safety plan
• Provides information and referrals
• Determines scheduling and location needs
• Obtains informed consent and other initial intake documentation, and uploads these forms to clients charts in their electronic health record
• Creates electronic health records for new clients
• Processes records requests in collaboration with the appropriate clinical services staff; send release of information forms to clients in response to these requests when applicable
• Assists in the collection of quality assurance data on a monthly basis
• Prepares clients for telehealth services and troubleshoot challenges with access
• Assigns persons seeking services to the counselor best suited to meet needs within the clients schedule and timeframe
• Maintains contact with persons waiting for services and schedule an intake appointment at the earliest availability
• Coordinates the scheduling of intake appointments on behalf of counselors
• Performs triage according to urgency of client need and prioritize clients accordingly, maintaining equity in promptness of assignment and balanced staff caseloads
• Communicates closely with clinical services staff, supervisors, and administrative staff
• Communicate with persons in their preferred language, in English or Spanish or through an interpreter in other languages using interpretation services as necessary
• Communicates with referring partners, including behavioral health and advocacy, to facilitate referral to and from DSVS
• Documents all communications with clients in the electronic health record and in within-office workflow management systems
• Performs other duties as assigned to support the department and/or division
• Participates in on-call staff rotation for the Domestic and Sexual Violence 24-hour Hotline, Lethality Assessment Protocol crisis line, and hospital accompaniment

Required Knowledge Skills and Abilities:

• Knowledge of the principles and practices of social work;
• Knowledge of domestic and sexual violence dynamics;
• Ability to analyze case information and to reach sound decisions on the basis of such information;
• Ability to communicate clearly and concisely, both orally and in writing;
• Ability to use automated technology to establish and maintain case records;
• Ability to maintain professional ethics and confidentiality of client information;
• Ability to establish and maintain effective working relationships with a variety of individuals;
• Ability to schedule and manage workload sufficiently to meet deadlines.

Note:All Fairfax County Government employees are expected to adhere to the Standards of Conduct. In maintaining a drug free workplace, employees are prohibited from manufacturing, distributing, possessing, using or being under the influence of alcohol or illegal drugs while at work or on county premises.

Please note for this requisition, experience in psychotherapy (e.g. counseling, clinical psychology, or marriage and family therapy) counts as social work experience.

Illustrative Duties

Employment Standards

MINIMUM QUALIFICATIONS: Graduation from an accredited four-year college or university with a bachelor's degree, plus two years of professional social work experience. A master's degree in a related field may be substituted for one year of the required experience.

CERTIFICATES AND LICENSES REQUIRED None.

NECESSARY SPECIAL REQUIREMENTS: The appointee to this position will be required to complete a criminal background check, and a Child Protective Services Registry check to the satisfaction of the employer.