Join our team at UPMC Hamot’s Flagship Cardiovascular Surgery as a Medical Assistant and play a crucial role in supporting our patients and healthcare providers. In this dynamic position, you will assist with patient flow, perform various clinical tasks, and ensure smooth operations within the office. You will help patients with their needs, collect vital information, prepare exam rooms, and maintain inventory to support efficient care delivery. If you’re passionate about patient care and ready to make a difference, we encourage you to apply today!

This position is Monday through Friday from 8am-4:30pm with no weekends or holiday required. Prior experience with Epic or medical office experience is preferred, but not required.

Title and starting pay rate of this position may vary based on years of experience.

Responsibilities:

• Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history; taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.

• Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.

• Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.

• Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.

• Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.

• Answering calls and providing pertinent information including patient education as directed.

• Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.

• Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.

Required:

• High school diploma or equivalent

• Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.

Licensure, Certifications, and Clearances:

• CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire

• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran