Job Description

Our client is looking for a Technical Program Manager to join their team in DTC. The Product and Technology team develops and operates top-tier mobile, internet, TV, and WiFi services. We are looking for someone to lead programs that enhance product quality and customer experience, working closely with Engineering teams to address technical challenges. This person is expected to lead and manage technical programs within the WiFi Product Operations team, while collaborating with cross-functional teams and stakeholders to ensure program success. On top of that, they will be overseeing WiFi hardware and software issue resolution and monitoring KPIs to report on program effectiveness. We expect this person promote continuous improvement and maintain documentation to ensure compliance with industry standards and company policies. This role is able to pay $60/h.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

7+ years in Program Management

3+ years in the WiFi (specifically 802.11 standards (WiFi), including protocols such as 802.11a/b/g/n/ac/ax)

Demonstrated expertise in WiFi technology and its application in telecommunications environments

Experience working with Agile delivery frameworks. Experience in an Azure environment

Bachelors degree in a related field; Masters preferred null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.