Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Allied Universal Services is seeking the position of a Security Site Supervisor .

The Security Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. The Security Site Supervisor will act as a liaison between customers, Operation Managers and security officers. They will supervise site staff and provide coaching, recognition and discipline within approved empowerment range.

QUALIFICATIONS/REQUIREMENTS:

• Be at least 21 years of age with high school diploma or equivalent

• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner

• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws

• Display exceptional customer service and communication skills

• Have intermediate computer skills to operate innovative, wireless technology at client specific sites

• Ability to handle crisis situations at the client site, calmly and efficiently

• Capably utilize scheduling and billing software to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management

• Enforce Contract Standards

• Administers site safety programs outlining site-specific hazards for security officers including vehicle / driving safety as appropriate to corporate procedures

• Prepared to participate in unemployment hearings

• Enforces Allied Universal’s policies as outlined in the handbooks and executive memos

• Able to:

• Work in various environments such as cold weather, rain/snow or heat

• Occasionally lift or carry up to 40 pounds

• Climb stairs, ramps, or ladders occasionally during shift

• Stand or walk on various surfaces for long periods of time

• Minimum Physical Requirements: With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly; occasional reaching with hands and arms, stooping, kneeling, crouching and crawling. Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain; frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. In addition: Working Conditions: On a regular basis this position will be required to: BENEFITS:

• State security certifications or license(s) (as applicable)

• Health Insurance Portability and Accountability Act (HIPAA)

• Bloodborne Pathogen/Infection Control

• Emergency Medical Treatment and Active Labor Act (EMTALA)

• De-escalation

• Use of Force

• Clinical Restraint Usage

• Use of Handcuffs and less than lethal force options

• Client required courses

• Security Incident Response Procedures

• CPR/Basic First Aid (required every two years)

• Must be able to pass a criminal background check to meet Allied Universal standards

• Must be able to pass a motor vehicle check (as applicable)

• TB Screen *

• Hepatitis B series vaccine or signed declination statement

• N-95 Fit Test *

• 10 panel drug screen

• Security Site Supervisor will be required to pass initial and annual competency evaluations consisting of the following topics:

• Background Check Requirements :

• Health Screen Requirements : The following health screens must be completed prior to being assigned to a post. An * denotes annual requirements.

• Must be able to identify the following colors: red, green, pink and blue

• Must maintain a level of physical and emotional health to cope with periods of high stress and working hours that may extend beyond the standard work week.

• Cognitive abilities must be unimpaired to deal with the intellectual demands of the position.

• Ability to use PPE and adaptive equipment where work requires protective equipment and close visual and auditory attention to detail.

• Movement around the building will be necessary to monitor personnel, the condition of facilities and equipment, and response to emergent situations and events.

• Moderate physical effort required to physically restrain patients, respond to emergencies on upper floors without the use of an elevator, assist in patient evacuations, and respond to other emergency and non-emergency situations.

• Routinely change work areas on client property via foot or vehicle during all environmental conditions.

• Interact with patients, employees, visitors, physicians, and the general public during normal and emotionally charged situations.

• Work both independently and in team situations.

• Defuse potentially violent situations with verbal or physical skills.

• Assist in restraining patients in support of clinical needs.

• Work multiple tasks simultaneously.

• Conduct group training/in-services on short notice.

• Work with material which may be hazardous.

• Must have ability to cope well under emergency and stressful situations while making sound decisions and recommendations to physicians, nursing and professional staff relative to issues involving safety and security.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Job ID: 2025-1346828

Location: United States-North Carolina-Durham

Job Category: Security Supervisor, Hospital Security