Our values start with our people, join a team that values you!

We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:

Responsible for monitoring and auditing the daily functions of AP Merch invoice processing in the People Soft (PSFT), Merchandise Exception Resolution Application (MERA) and Ariba systems. Ensure transaction accuracy and full compliance of Ross established policies and procedures are followed. Identify obstacles impacting associate productivity, develop / implement action plan to resolve. Responsible for supervising and evaluating the AP Merch Invoice Reconcilers and Vendor Relations teams through direction, guidance, and feedback; identifying training required. Prepare / deliver performance evaluations for direct reports. Assist the Sr. Manager, APM on identifying, developing and implementing process improvements to ensure departmental productivity goals are met. Prepare departmental reporting and productivity dashboard for Sr. Management.

The base salary range for this role is $75,700 - $113,650. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

ESSENTIAL FUNCTIONS:

• Develop, evaluate and coach APM Specialists and leads to ensure highest level of customer service to Ross merchandise vendors and factors. Provide training and problem resolution.

• Responsible for all aspects of performance management for direct reports through consistent and timely feedback on performance. This includes performance appraisals, feedback on department goals and objectives and department and individual productivity to ensure the departmental goals and objectives are met.

• Monitor the daily functions of MERA (Merchandise Exception Resolution Application) for accuracy, monitor and report the productivity of the team in MERA, Review and approve domestic disputed transactions and exceptions in MERA.

• Maintain low exception percentage in third party invoice processing systems, work closely with business partners to address the issues and improve ways to maximize efficiencies.

• Monitor and escalate any erroneous payments on a timely basis, supervise team research of invoice discrepancies of vendors account, communicate vendor issues for a timely escalation resolution and ensure right controls are in place to minimize the payment errors.

• Maintain and update business processes and procedures. Perform a periodic review of the processes to be updated according to the changes.

• Develop and produce reporting and interpretation of data related to APM vendors spend, Invoice trend and matching, variance and cost adj. reports, and related ad-hoc reports.

• Assist Sr. Manager of APM to identify the system issues (in People Soft, MERA & Ariba) and act as SME to improve and enhance the system upgrades.

COMPETENCIES:

People

• Building Effective Teams

• Developing Talent

• Collaboration

Self

• Leading by Example

• Communicates Effectively

• Ensures Accountability and Execution

• Manages Conflict

Business

• Business Acumen

• Plans, Aligns and Prioritizes

• Organizational Agility

With particular emphasis on the following specific position-related competencies:

• Results Driven

• Integrity and Trust

• Peer Relationships/Interpersonal Savvy

• Customer Service

• Problem Solving/Technical Competence

• Critical Thinking

• Interpersonal drive

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• Bachelor's degree, preferably in Business, Finance, or Accounting

• Minimum 5 years general AP experience

• High level understanding of AP processes, procedures and systems in order to identify and develop process improvements for department, preferably in Retails

• Minimum 3 years supervisory experience

• Strong verbal and written communication skills to lead a team with ability to provide direction, guidance and support to direct reports

• Strong customer service skills in creating and maintaining relationships with vendors and key partners

• Solid judgement skills in identifying issues for escalation to management

• Prior experience with high volume invoice transaction in Retail is highly desired

• Experience with a large ERP AP System such as PeopleSoft or Oracle

• Must possess strong analytical skills along with intermediate to advanced Excel

PHYSICAL REQUIREMENTS/ADA:

This role requires regular in-office presence, including attending in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.#LI-Hybrid

SUPERVISORY RESPONSIBILITIES:

Specialist, Accounts Payable (Merchandise AP Invoice)

Sr. Specialist, Accounts Payable (Merchandise AP Vendor)

Analyst or Lead, Accounts Payable

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.