Job Information
GalaxE.Solutions Receptionist in Detroit, Michigan
What You Will Do
- Serve visitors by greeting, welcoming, and directing them with a positive, helpful attitude.
- Answer multi-line phone system in a professional manner, and routing calls as necessary.
- Maintain reception area and all common areas in a clean and tidy manner at all times.
- Performing ad-hoc administrative duties.
- Handling queries and complaints via phone, email, and general correspondence
- Manage the office common areas, including, but not limited to kitchens, lobby, lounge, and conference rooms; ensure that spaces are tidy and stocked for use at all times.
- Run errands on a need be basis.
- Assist in planning and executing employee events.
- Maintain supply levels throughout the office and in back stock; place supply order requests timely to ensure stock levels are hearty.
- Track usage of office refreshment equipment such as water coolers, coffee pots, etc. and act as a point of contact for vendors. Ensure all are in working order on a regular basis and contact vendors for repairs/replacements as needed.
- Receive deliveries; sort and distribute incoming mail.
- Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer.
- Help maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
- Support and maintain all corporate policies, procedures, and quality & confidentiality standards as outlined in The GalaxE Group Employee Guide
Skills and Experience You Will Need
Required
- Comfortable with emails and fielding calls using a multi-line phone system.
- Comfortable communicating with all levels throughout the organization, including executives.
- Experienced in handling confidential information/paperwork.
- Experienced in scanning, filing, and faxing documents.
- Comfortable with multitasking and working with other internal departments.
- Ability to handle reporting and analysis.
- Experience with Word, Outlook, other Microsoft programs; and databases, such as HRIS platforms.
Who We Are
GalaxE is a professional IT services firm that specializes in platform-driven solutions and the use of automation to achieve enterprise business transformation and mission-critical change for some of the largest companies in the world. Using our proprietary solution set, GxFource®, we apply machine learning techniques and predictive analytics tools as part of a broad artificial intelligence strategy that provides effective impact and data-driven business transformation.
Since its founding, GalaxE has been dedicated to advancing the benefits of technology. As we continue that legacy and look to the future, a focus on business enablement through agile, cost-efficient, and effective integration of people, process, and technology anchors our success. We revolutionize change in the costs of doing business that transform companies and their ability to leap beyond the competition.
At GalaxE we value people and are committed to diversity and inclusion where our employees are made to feel comfortable and are encouraged to be authentic. We focus on cultivating both traditional IT and non-traditional, new collar, workers through our Outsource