Job Information
The College Board Director, AP Reader Management And Experience in Denver, Colorado
About the Team
The AP Program Planning team is responsible for the successful execution of the annual AP Reading event where millions of student exam responses from AP Exams are scored. This team is responsible for strategic planning support, data-driven solution options analysis and multi-year implementation planning, and coordinating with various vendors including event management, convention centers, visitor bureaus, hotels, and travel. The team sits within the broader AP Delivery team, responsible for managing execution of AP Annual Cycle with schools, educators and students from course setup and exam ordering through exam administration, scoring and score r
With 40 courses and exams across multiple subject areas, the Advanced Placement Program is the most widely accepted college-level academic program available to high school students.Each year, students around the world who want to achieve at the highest level become AP students. Through AP's college-level courses and exams,students can earn college credit and advanced placement, stand out in the college admission process, and learn from some of the most talented and inspiring teachers in the world. https://apcentral.collegeboard.org/about-ap/ap-a-glance.
Every year, over two million students worldwide take over five million AP Exams, submitting over 22 million constructed responses which must be evaluated and scored during the AP Reading in June by AP Readers. AP Readers are high school AP teachers and higher education professionals who have been recruited, hired, and trained to fairly and accurately score written student responses to AP Exams, either at centralized Reading sites or remotely via an online scoring system.
About the Opportunity
As the Director, AP Reader Management and Experience you be a key member of the AP Program Planning team, which is responsible for the annual AP Reading event. You will ensure compliance by vendors serving as the Employer of Record for AP Readers. You will create documentation for all AP Reader related processes and policies. You will build and maintain pools of AP readers for 40 AP subjects. You will build and implement communication plans with AP Readers and Chief Readers. You will handle payments, implement shared HR responsibilities, handle any AP reader program escalations. The role not only requires strong organizational and communication skills, but also mastery of policies, recruitment strategies, and vendor liaison functions.
In this role, you will:
Requirements Management and Content Development (35%)
Deliver year-round support, but will peak July - December
Manage requirements and implementation during modernization and new pattern development for data exchanges between vendors
Develop and administer steady-state requirements, SLAs, and ongoing vendor performance for new Reader hiring and existing Reader management
Establish new capability (requirements definition, solution design review, implementation timing, etc) by which AP Reader data is exchanged between College Board and multiple vendors
Ensure this capability is developed in time for SY 2024-2025 AP Reading planning and managed annually, including enhancements and efficiencies as AP Reading planning and staffing evolve
AP Reader data exchanged through these patterns would include: Reader recruitment strategies / targets, new Reader onboarding, Reader selections, Reader invitations, Reader compensation, Reader performance managem
Secure/author process documentation, policies, project plan, communications materials for all Reader employment and compensation activities
Oversee/author content for AP reader employment updates, explanation of pay rates, employment policies as related to Reading event, working with multiple vendors as-needed
Reader Recruitment and Reader Pool Management (35%)
Deliver year-round support but will peak August - December
Dir ct coordination of applicants in the onboarding process to be hired as AP Readers
Collaborate with vendors and College Board teams to implement ongoing hiring and onboarding process for educators interested in becoming new AP Readers
Oversee Reader sourcing efforts of higher education faculty by vendors to meet pool requirements including for high-needs subjects
Manage Reader recruitment efforts of AP teachers, liaising with vendors and other College Board stakeholders as needed
Coordinate with vendors to ensure that subject Reader pools are up-to-date
Conduct annual review of AP Reader pool with vendors to evaluate performance, policy, and other pool adjustments
Perform exception management related to hiring edge cases and employment related escalations
Assist with annual AP Chief Reader hiring cycle management, contracts,