Salary Range: $56.06/hour-$72.50/hour

Job Summary:

Supervises assigned operations for multiple or more complex departments providing ambulatory patient care services; ensuring that staff provide high quality, accessible, cost effective care and patient-focused services to members across the continuum which comply with local, state, and federal requirements; implementing and maintaining clinical practice standards, budgets, and staff development; delivering nursing/patient care services that add value, are integrated with business plans and meet or exceed cost, quality, clinical and utilization standards/performance measures.

Essential Responsibilities:

• Supervises daily operations and ensures staff provide the highest quality of care and are in compliance with the Nurse Practice Act, NCQA, and federal, state and local requirements.

• Implements and maintains patient care and quality service standards to meet members and internal clients expectations.

• Acts as patient advocate resolving patient care issues.

• Recommends and evaluates processes to improve systems and patient care results across the continuum of care.

• Assists in developing and monitoring budgets and resource allocations.

• Monitors financial performance and identifies and recommends strategies to reduce costs and improve quality of care/service.

• Determines the appropriate staff mix for department and develops processes to screen, interview, hire, train, and maintain the competency of all department staff.

• Assists in providing on going staff development.

• Implements and monitors departmental policies and procedures which support the organizations goals and business objectives and ensures they are met.

• Collaborates with physicians, department chief and nursing manager in developing the appropriate level of patient services and the day-to-day operations of the department.

• Assists in managing and resolving human resource, labor relations, employee and department safety, and risk management issues.

• Demonstrates ability to coach staff around efficiently and effectively communicating key assessment results and recommendations to patients and to referring medical and/or allied health providers effectively.

• Continuously monitors individual performance around core competencies of a fidelity based integrated care model (Including but not limited to, Assessment, Intervention, Consultation, and professionalism).

  Basic Qualifications:

  Experience

• Minimum two (2) years of experience post licensure in behavioral health or other relevant healthcare experience required.

• Minimum two (2) year of experience in an Integrated Primary Care Behavioral Health Department.

  Education

• Masters Degree in psychology, social sciences, nursing, or related field.

  License, Certification, Registration

• Licensed Social Worker (Colorado) OR Licensed Marriage and Family Therapist (Colorado) OR Psychologist License (Colorado) OR Professional Counselor License (Colorado)

  Additional Requirements:

• Demonstrated interpersonal skills; knowledge of ambulatory care practices/operations/issues.

• Knowledge of applicable regulatory requirements.

• Ability to demonstrate proficiency with electronic health record as indicated within six months of hire.

• Must be able to work in a Labor/Management Partnership environment.

• Demonstrates proficiency in the following areas: Service Orientation, Communication, Influence, Change Leadership, Results Orientation, Leadership Development and Cultural Competence.

  Preferred Qualifications:

• Minimum two (2) years of leadership experience in Integrated primary care behavioral health.

• Thorough knowledge of all state, federal and regulatory agency laws, rules and regulations with application to behavioral health practice including health plan regulatory and licensing processes; maintains contemporary knowledge of behavioral health practice standards.

COMPANY: KAISER

TITLE: Behavioral Health Department Manager - Integrated Care - Denver

LOCATION: Denver, Colorado

REQNUMBER: 1292211

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.