FCSD PVT Operations Coordinator

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

The FCSD Plant Vehicle Team (PVT) Resident Operations Coordinator reports to the FCSD PVT Team Manager. Primary responsibilities supporting the PVT Residents in the Plants and FCSD Plant Vehicle Team Manager by gathering required data to manage team metrics and reporting requirements and providing training and process support. This position will also provide back-up support to the PVT resident as needed and may have opportunities to travel to support product investigations as necessary.

This position is a located in Dearborn, Michigan.

In this position, you will be responsible for:

• Developing and tracking monthly FCSD PVT metrics

• Supporting development of Launch and Program Status reports and letters.

• Leading GDIA enhancements for PVT systems (LLM, GCQIS, Sharepoint, and Parts Tracker)

• Maintaining and revising FCSD PVT processes and documents

• Training of new PVT Residents

• Developing process meeting materials

• Back up PVT Residents, as required

• Interfacing with core engineering activities as required to support FCSD PVT resident efforts to resolve product concerns in cross-vehicle line issues

• Supporting PVT Residents with Cost Avoidance Business Case process to measure warranty cost saves

• Supporting Manager to execute the Early Dealer Feedback process following major launches.

• Utilizing GCQIS Concern Management to manage and track service concerns identified.

• Working with Design for Service counterparts to develop relationships and processes for hand-off after key milestones (e.g., , other)

• Liaising with Core CIDR Team to develop relationships and strategically / efficiently hand-off after LTIS / Launches (e.g., 90 / 120 / 180 days post-OKTB).

You’ll have:

• Bachelor of Science in Automotive Technology (or equivalent) required

• Proficiency with Ford Databases (GCQIS, WERS, MMP, GSAR, TWAS) required

• Automotive Service technical experience required

• Strong verbal communication, technical writing, and presentation skills are a must

• Capacity to effectively manage multiple tasks

• Adapt quickly to supporting ad-hoc projects

Even better if you have:

• Dealer Employment experience (fixed operations) desired

• FCSD field experience desired

• Knowledge of Product Development process and structure desired

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, and prescription drug coverage

• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more

• Vehicle discount program for employees and family members, and management lease

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time

For a detailed look at our benefits, click here:

This position is a range of salary grades SG7-SG8

Visa Sponsorship is not available for this role

Requisition ID : 42881