At Trane Technologies TM and through our businesses including Trane ® and Thermo King ® , we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

What’s in it for you:

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.

This Regional Services Leader is responsible for the fulfillment of all service offerings and success of the service team for the Life Science Solutions Services business in the Western United States. A part of Trane Technologies, the Life Science Solutions Services team, including Diversified Laboratory Repair, Helmer Scientific, and FARRAR Scientific, is a full-service organization providing maintenance and repair services to all brands and types of laboratory equipment around the world. You will bring customer-centric thinking, strong services acumen, and business leadership to a growing service organization.

The focus of this role is to mentor, coach and lead a regional service team. A skilled leader, you will be able to effectively communicate our priorities to all stakeholders – including front-line technicians, team leads, area managers, customers, and senior leadership. You will be responsible for all aspects of service fulfillment, including achievement of service KPIs and technician hiring goals, allowing us to create customers for life.

Thrive at work and at home:

· Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE !

· Family building benefits include fertility coverage and adoption/surrogacy assistance.

· 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.

· Paid time off, including in support of volunteer and parental leave needs.

· Educational and training opportunities through company programs along with tuition assistance and student debt support .

· Learn more about our benefits here (https://careers.tranetechnologies.com/global/en/benefits) !

Where is the work: This position is remote within a geography, supporting services across the Western United States.

SAFETY SENSITIVE : This role has been designated by the company as Safety Sensitive

What you will do:

• Overall responsibility for all service activities with internal and external customers.

• Hire, retain, develop, train, coach, lead, and motivate a large, diverse workforce for optimal results.

• Achieve target objectives for service KPIs including revenue, backlog, margin, retention, compliance, quality, and utilization.

• Coordinate closely with leadership team to unlock profitable growth while maintaining service quality excellence.

• Fulfillment of all services offerings across all covered equipment types, including emergency repair, preventive maintenance, service agreements, turnkey projects, relocation services, rental services, validation services, and all future service offerings.

• Gain strong command of customer needs and market opportunities to position our solutions, and to provide input into the larger organization’s future roadmaps and plans.

• Regular travel required to service center locations and customers.

Preferred Competencies:

• Business acumen – ability to identify and activate levers to create business and customer value from technical services.

• Initiative – motivation to lead, influence, and coach positive change management to deliver business outcomes.

• Collaborative spirit – ability to work well with all levels of customer and internal organizations.

• Strong relationship building skills.

• Executive presence – ability to inspire confidence in colleagues and customers with excellent communication skills.

• Technical acumen – strong understanding of laboratory environment.

• Forward thinking and creative with high ethical standards.

What you will bring:

• Bachelor's degree or equivalent combination of education and experience.

• A minimum of 5 years’ experience in service leadership, preferably in a technical, cold storage or laboratory environment.

• Solid knowledge of service contracts.

Haven’t done every single thing in the job description? At Trane Technologies, we are just as interested in your capabilities as your prior work experience. So, if you are excited about this role but your past work experience doesn’t align perfectly with everything in the job description, we encourage you to apply anyway. You may just be the best person for this role.

Compensation:

Total Target Compensation: $150,000 - $205,000 inclusive of base salary and incentive

Disclaimer: This "range" could be a result of seniority, merit, geographic location where the work is performed, education, experience, travel requirements for the job, or because of a system the employer uses to measure earnings by quantity or quality of production (so, for example, positions that may not have traditional salary ranges). Our prosperous commission plans grow over time with a successful employee’s growing pipeline. Some sales professionals may eventually move to 100% commission.

Equal Employment Opportunity:

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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