DESCRIPTION

The Operational Excellence Department is tasked with optimizing processes and driving efficiency across the organization. As the pace of change accelerates—impacted by data, technology, consumer behaviors, store formats, branding, and industry cost structures—Acosta, the leading food sales agency, must continually enhance and evolve its business model and service offerings. The success of Acosta’s long-term growth objectives and industry leadership hinges on the Operational Excellence Department’s ability to streamline operations, empower staff, and create value for customers.

The Director of Operational Excellence will be responsible for continuous improvement and productivity while ensuring seamless processes, streamlined ways of working, and access to accurate data through tools, reports, KPIs, and dashboards. These efforts deliver value to our clients/customers as well as providing support services to the entire Acosta Sales Agency through transformational change that fuels profitable and sustainable growth.

This individual is required to maintain a strong understanding and connectivity to multiple internal partners involved in our day-to-day business. Additionally, there must exist a spirit and commitment to collaboration as one works across teams to establish long-range goals, strategies, plans, and processes, directly influencing the future state vision for the business.

Lastly, the Director must exhibit solid business practices by developing and maintaining strategies that have connection to the P&L. This includes delivering initiatives, leading change management and adoption efforts as well as providing updates to leadership teams in a timely and consistent manner.

RESPONSIBILITIES

• Deliver projects/initiatives based on agreed upon deliverables, timing, and costs.

• Collaborates, develops, recommends, and implements processes, procedures, and best practices to drive continuous improvement within the operating functions across Sales teams and cross-functional departments.

• Reviews and oversees the implementation of operational and organizational plans that support strategic plans for the Acosta Group.

• Participates in the planning, development, implementation, and evaluation of key business performance leading indicators supporting short- and long-term strategic plans and programs.

• Oversees and adjusts organization’s end-to-end business processes and operations as necessary to ensure efficient and effective execution by Sales teams to reduce complexity and cost.

• Directly responsible for the successful delivery of assigned work/projects/initiatives including establishing success criteria, roadmap, implementation, and metric tracking all while attaining feedback from stakeholders/Sales teams.

• Ability to present complex concepts/ideas in concise, easy-to-understand terms is critical.

• Ability to execute and manage complex quantitative analysis while striving to minimize errors.

• Possess strong executive preference and the ability to communicate at all levels of the organization.

• Possess and demonstrate excellent analytical skills to provide data-led insights to be utilized to improve business results by Sales teams.

• Develop, supervise, monitor, and evaluate direct reports. Create developmental plans for all direct reports to include implementation of Acosta’s Performance Agreement System.

• Responsible for special projects as requested and other duties as assigned.

• Possess and demonstrate leadership qualities consistent with Acosta Group’s culture.

QUALIFICATIONS

• Bachelor or Graduate Degree or equivalent work experience.

• 8+ years of relevant professional experience and a proven track record in a leadership capacity. CPG industry knowledge and experience preferred.

• 5+ years of supervisory/management experience preferred.

• Prior experience must demonstrate the ability to successfully manage, influence, and/or direct others.

• Strong PC skills, including proficiency using MS Office, MS Outlook, Web Browsers, PowerBI, MS Access/SQL Server databases, and familiarity with Artificial Intelligence and Salesforce.

• Outstanding interpersonal, organizational, presentation, and leadership skills.

• Effectively communicates and influences (internally as well as externally to clients/customers), especially across non-direct reporting lines.

• Demonstrates high level of analytical and problem-solving skills.

• Able to prioritize and simultaneously manage several projects/initiatives (small and large in scope) and potentially oversee a program.

• Strong ability to collaborate with and lead cross-functional teams.

• Divergent thinker – displays a growth mindset.

Acosta Sales & Marketing is an Equal Opportunity Employer

By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.

US: http://acosta.jobs/privacy-policy-us/

Canada: http://acosta.jobs/privacy-policy-ca/

Acosta utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)

ABOUT US

Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers.

Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.

Acosta and its subsidiaries is an Equal Opportunity Employer

We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.

Acosta et Mosaic sont les forces motrices en matière de ventes et de marketing derrière les marques les plus reconnues et éprouvées auprès des principaux détaillants aux États-Unis et au Canada. Nous proposons des services flexibles qui maximisent l’efficacité. Acosta possède le talent et la technologie nécessaires pour élaborer des stratégies axées sur les données, la portée et les relations, afin de mettre en œuvre ces stratégies, ainsi que les outils pour surveiller, suivre et optimiser les résultats basés sur les indicateurs pour les clients et les détaillants.

Acosta et ses filiales , de bonne foi, estiment que cette fourchette de rémunération affichée est la fourchette précise pour ce poste au moment de cette publication. Acosta pourrait finalement payer plus ou moins que la fourchette affichée en fonction des qualifications des candidats et des lieux. Cette fourchette peut être modifiée à l’avenir.

Acosta et ses filiales sont des employeurs offrant l’égalité des chances .

Nous nous engageons à fournir des aménagements pour les personnes handicapées . Si vous avez besoin d’un aménagement, nous travaillerons avec vous pour répondre à vos besoins, dans la mesure requise par la loi.

Les déclarations ci-dessus ont pour but de décrire la nature générale et le niveau de travail effectué par les personnes affectées à cette classification. Elles ne doivent pas être interprétées comme une liste exhaustive de toutes les responsabilités, tâches et compétences requises du personnel ainsi classé. Mosaic se réserve le droit de modifier tout ou partie des descriptions de poste à sa discrétion afin de répondre aux besoins de l’entreprise, voire de les dépasser.

En soumettant votre candidature, vous acceptez et acceptez la Déclaration de confidentialité d’Acosta et les Conditions d’utilisation .

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Administration

Position Type: Full time

Business Unit: Sales

Salary Range: $102,900.00 - $128,600.00

Company: Acosta Employee Holdco LLC

Req ID: 1076