Description:

The Banquet Manager is a platform to join our highly skilled and recognized team. This role can afford you the possibility to grow and advance within the company. You will be part of a rock-star team and hotel that was recognized as a 2023 Best Places to Work - Large Companies in North Texas!

Goal of the Banquet Manager : Effectively and proactively monitors the daily functions of the Events Department. This is including providing support and guidance to the banquet team, The Catering and Convention Services team, the Convention Services floor department and Banquet Beverage. This also includes working and communicating closely with all hotel departments and to ensure a successful and effective event resulting in a positive guest experience.

The Banquet Manager Responsibilities may include:

· Supports and Manages the Events Department while working closely with the Food and Beverage Director and other hotel departments. Leadership responsibilities may also include Convention Services Set Up and Banquet Beverage.

· Supervise, Empower, Lead, Coach and Motivate the Banquet team including captains, food servers, and lead house attendants towards achieving exceptional guest service results and complete associate engagement

· Ability to assist the hotel in reaching top box service scores on our Meeting Planner surveys. Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders. Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications

· Responsible for proactively reviewing staffing and equipment needs

· Responsible for ensuring coordination and execution of all events with Culinary, Stewarding, Catering/CS, CS Floor and Beverage

· Responsible for maintaining a high energy, positive, professional appearance

· Responsible for developing innovative and creative décor for Banquet function space

· Responsible for short and long term banquet functions in the front and back of the house

· Creates an environment establishing highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement.

· Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions

· Performing daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards

· Ability to develop ideas for special events and holiday functions

Event Services Manager are an integral part of the hotel's overall Food and Beverage team. Your colleagues will work along with the Restaurant Manager, Executive Steward, Beverage Manager, and Room Service Manager to ensure a successful Food & Beverage Team. Experience in the previous mentioned areas will guide you to the next step in your career path as an Assistant Food & Beverage Director.

CULTURE AND FUN!

• Free room nights, discounted room nights, and friends & family room rates at wonderful Hyatt locations around the world

• Celebrations, recognitions, and volunteer opportunities

• Free nutritional colleague meals

• PerkSpot - discounts at various retailers - Apple, AT&T, Verizon, and many more!

• Discounted parking and discounted annual DART passes

WELLNESS AND BENEFITS!

• Full medical benefits at 30 days of employment

• 401K with company match

• Employee Stock Purchase plan

• Paid vacation, holidays, sick days, and extended sick leave

• New child leave, paid family bonding time, and adoption assistance

• Tuition reimbursement

• Free access to Headspace – meditation, recuperation, and rejuvenation

• Work-life balance

Qualifications:

· Full Time Management Position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule

· A true desire to understand and anticipatethe needs of others in a fast paced environment

· Refined verbal and written communication skills

· Must be proficient in general computer knowledge

· Candidates should be extremely creative, innovative, detail oriented and organized

· Hotel experience and a thorough understanding of all levels of banquet service

· Previous experience as a Event Services Manager/Assistant, Event Services Captain or Event Services Supervisor preferred

· Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Primary Location: US-TX-Dallas

Organization: Hyatt Regency Dallas

Pay Basis: Yearly

Job Level: Full-time

Job: Banquets

Req ID: DAL005281

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.