201 Woodland Park Drive Dalhart Texas 79022

Why Valmont

We’re Here to Move the World Forward.

Valmont impacts millions of people around the world every day, yet they might not realize the many ways. Our technology is helping feed the growing population, supplying the world with more reliable energy and access to renewables, enhancing connectivity in remote and urban locations to create a sustainable future and so much more. Simply put, Valmont is advancing agricultural productivity and reimagining vital infrastructure to make life better.

Join a Fortune 1000 company that respects hard work, honors diversity and invests in our employees as we focus on creating the world of tomorrow, today. We are the modern workforce . Are you ready to move the world forward? Apply now.

A Brief Summary of This Position:

The Field Service Technician is responsible for supporting customers in regards to installing hardware, troubleshooting hardware, and website navigation for PivoTrac products to new and existing customers. This involves customer support and interaction, as well as travel to customer sites to diagnose issues and provide training for ongoing maintenance and resolution of technical issues.

The Field Service Technician will be based in Dalhart, TX and work closely with operations to resolve any grower satisfaction issues.

Essential Functions

• Supports the development and implementation of new product rollout plans

• Answer dealer/customer questions regarding installation, troubleshooting and website navigation

• Determine the nature of the call and determine the best path to resolution; either resolve the problem or escalate to Field Service Engineer

• Program modems and keep and maintain database of devices

• Assist customers inquiries about products and services during high call volume

• This position reports into the Operations Manager

• This role requires up to (75%) travel within the local area

Other Important Details about the Role:

• Must have the ability and personality to calmly deal with de-escalate tense situations in the field and on the phone

• Effectively communicate technical solutions, ideas, and questions

• Must see things through to completion

• Be a self-starter and able to work with minimal supervision

Required Qualifications of Every Candidate:

• High school diploma with at least 2 years experience in farming applications or an electrical field of application

• The ability to solve problems and make decisions effectively

• Valid U.S. driver’s license and ability to travel locally

• A working knowledge of computer applications

• Ability to lift up to 50 lbs if needed

Highly Qualified Candidates Will Also Possess These Qualifications:

• Associates Degree with 2+ years relevant experience or 4+ years of relevant experience

• Farm background

• Previous experience in Ag Irrigation service

• Previous experience in Precision Ag Industry

• Certified Electrician

#LI-Remote

Benefits

Valmont offers employees and their families a comprehensive Total Wellbeing benefit package to ensure their individual and family’s overall wellness needs are met. Some offerings are dependent upon the role, work schedule, or location and can include the following:

• Healthcare (medical, prescription drugs, dental and vision)

• 401k retirement plan with company match

• Paid time off

• Employer paid life insurance

• Employer paid short-term and long-term disability including maternity leave

• Work Life Support

• Tuition Reimbursement up to $5,250 per year

• Voluntary programs like tobacco cessation, Type 2 diabetes reversal, one-on-one health coaching, mortgage services and more

Valmont does not discriminate against any employee or applicant in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected by law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

If you have a disability and require any assistance in filling out the application for employment email EEOCompliance@Valmont.com.

Valmont is here to modernize vital infrastructure and increase agricultural productivity, sustainably and reliably. We galvanize steel to last a century with minimal environmental impact. We modernize irrigation to feed a growing population by utilizing the latest technology. We harden the electrical grid to enable the delivery of reliable power to millions of homes around the world. And we help make communities everywhere safer, cleaner and more connected through our smart infrastructure technology.

Valmont serves two primary markets — agriculture and infrastructure — and seven diverse product lines: Utility, Lighting and Transportation, Telecom, Solar, Coatings, Irrigation and Ag Tech. We manufacture products in 85 facilities spread across six continents, and we do business in 100 different countries.

That’s what Valmont does. We conserve resources and improve life, finding ways to make innovation and technology beneficial in the real world.

• That’s the value we add.