Licensed Senior Personal Banker - New Albany #12-5457 | Posted 08/18/2022 Columbus, Ohio Apply for this job now! Location This position is 100% in office. The employee will work full time in an office in a designated WesBanco location. Consideration for location will be at the New Albany banking center. Market Central OH Work Hours per Week 37.5 Requirements High school diploma required; Bachelor's Degree preferred FINRA SIE & Series 6 Licenses required State Life & Health and Series 63 or 66 licenses must be obtained within 90 days of start date Must be willing to register and maintain registry with the Nationwide Mortgage Licensing System and Registry (NMLS), to comply with the Safe Act requirements Minimum of three years of banking, investments, cash handling, sales, and customer service experience preferred Supervisory or leadership skills desired Job Description SUMMARY: Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Licensed Senior Personal Bankers are charged with providing excellent customer service while identifying sales opportunities and performing account transactions. The Licensed Senior Personal Banker is responsible for the consistent execution of the consumer-based and business relationship building efforts of a full service banking center. The Licensed Senior Personal Banker focuses primarily on the daily sales initiatives and assumes a proactive role in customer interaction and service to include meeting with customers to discuss their specific banking needs in person and via phone. The Licensed Senior Personal Banker is also expected to spend significant time initiating outbound telephone calls focused on proper customer onboarding efforts, prospecting of new Retail and WesBanco Securities, Inc. customers and consistent cross selling of new and existing Retail banking relationships. The Licensed Senior Personal Banker will assist the Banking Center Manager in targeted outside sales activities and participate in community service opportunities in the specific community or market. From an operational standpoint, the Licensed Senior Personal Banker is responsible to comply with all established Bank and WesBanco Securities, Inc. policies, procedures, and security measures. Responsibilities include operating as a teller, assisting in supervising, and/or providing necessary additional support of the banking center's sales and operational objectives as assigned. CUSTOMER SERVICE SKILLS: Willingness to provide a level of service which will clearly differentiate us from our competitors Develop and maintain a high standard in customer relations and customer courtesy INTERPERSONAL SKILLS: Professional demeanor in appearance, interpersonal relations, work ethic and attitude Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to bank employees and bank customers ESSENTIAL DUTIES AND RESPONSIBILITIES: Required to effectively assess the financial needs of Banking Center clients and make an appropriate recommendation to fulfill the needs of the client Consistently meets and exceeds defined sales goals for loans, deposits, WesBanco Securities, Inc. solutions, partner referrals and profitability Promotes the sales culture within the banking center by demonstrating strong ability to sell and cross-sell the Bank's products and services in order to reach individual and team sales goals Communicates and partners effectively with branch staff and peers to promote team environment to ensure goals are met Continually monitors performance against the banking center goals by adjusting individual goals and initiating sales promotions as needed