Description

Summary:

The Default Services Specialist I supports variety of activities/functions required in conjunction with the servicing of existing consumer loan products, primarily, on delinquent accounts. Activities may include direct communication with delinquent customers as well as 3rd party vendors utilized to support various default servicing functions.

Duties & Responsibilities:

Job responsibilities may include a combination of any of the following:

• Foreclosure processing

• Investor advance reconcilement and claim filing

• REO Sales and Servicing

• Property Preservation

• Asset Repossession and Remarketing

• Bankruptcy support

• Invoice Reconcilement and Processing

• Account review and reconcilement

• System Queue review and exception research

• Insurance claim filing

• Other functions required to support default related activity.

Basic Qualifications:

• High School Diploma

• 1 or more years in collections and/or high-level customer service.

Preferred Qualifications:

• Bachelors degree

• Call center experience.

• Administrative/operations experience successfully meeting productivity goals.

• Previous experience demonstrating flexibility, innovation and account management skills

• Demonstrated experience successfully interacting across lines of business, with vendors and in a team environment.

• Must be willing and able to be successfully cross-trained on all areas within ARR and to shift positions within the department as necessary.

• Excellent organizational, verbal and written communication skills

• Intermediate level knowledge of MSOffice

• Intermediate typing/data entry skill

• Previous exposure to vehicle repossession and/or lease disposition

#LI - ML1

#LI - Hybrid

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

No

Workplace Type:

Hybrid

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position

This employer will not sponsor applicants for the following work visas: F-1 student, H-1B worker, O-1 worker, TN worker, E-3 worker. Applicants must be currently authorized to work in the United States on a full-time basis.