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Huntington National Bank Default Services Operations Specialist I in Columbus, Ohio

Description

Summary:

This Process Administrator position provides "Simply the Best" customer service at all times. Under minimum supervision, performs a variety of assignments that are moderately complex and require detailed knowledge of company and/or department procedures. We're looking for a self-starter who wants to grow with us!

This is a part time role.

  • Hours: Monday - Friday, 9am - 2pm

  • Type: In-office

Duties & Responsibilities:

  • Handles assigned daily work queues that consist of collector requests

  • Payment research

  • Processes involuntary offset requests and sends offset letters

  • Processes incoming and outgoing mail

  • Handles email requests

  • Refers escalated accounts to manager

  • Position will cross-train to other products

  • Performs other duties as assigned

Basic Qualifications:

  • High School Diploma or GED required

  • 1-3 years of work experience in a processing type function.

Preferred Qualifications:

  • Knowledge of Microsoft Office Products, and the ability to type a minimum of 35 wpm required.

  • Excellent in customer service, highly motivated, focused, and goal oriented

  • Must have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor

  • Strong organizational skills with attention to detail, planning and follow-up

  • Ability to multi-task

  • PC and internet proficiency

#LI - In Office

#LI-ML1

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

No

Workplace Type:

Office

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position

This employer will not sponsor applicants for the following work visas: F-1 student, H-1B worker, O-1 worker, TN worker, E-3 worker. Applicants must be currently authorized to work in the United States on a full-time basis.

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