Human Resources People Experience Lead: $19 - $21 per hour

This posting is an office position for restaurants operated by an independent franchisee and not McDonald’s USA.

Responsibilities

• The HR People Experience Lead (PEL) will support the Human Resources functions for multiple McDonald’s restaurants. The position will support hiring, recruiting, employee onboarding, orientation, training, and development. The HR PEL will create and enforce company policy, and wage and hourly administration.

• The HR PEL performs tasks to administer and execute HR programs for the restaurants including, but not limited to, compensation, benefits, disciplinary matters, disputes and investigations, performance and talent management, productivity, time punches and organizational development.

• Oversee strategic people planning by tracking and monitoring trends in turnover, headcount, succession plans and providing recommendations for staffing

• Performs periodic audits of HR programs to ensure the accuracy and integrity of restaurant-level data

• Maintains and reports HR metrics

• Identify and lead continuous improvement initiatives

• Assist in responding to employee relations issues

• Assists with HR-related pre and post-responsibilities for each restaurant

• Coach and support management through a variety of HR-related focus areas

• Maintains compliance with federal, state and local employment laws and regulations and recommended best practices, reviews policies and practices to maintain compliance

• Assists with compliance and training, development of job descriptions, employee handbook, development of policies and procedures benefit related matters and new hire/talent acquisition

• Supports the Owner and Director of Operations with administrative responsibilities as well as all phases of workforce planning

Job description

The HR People Experience Leader is responsible for making sure the restaurant meets McDonald’s critical people standards. These standards are high, so this is a big job! The HR PEL works with restaurant leaders to set the restaurant’s people goals and creates a plan to achieve the goals. A HR PEL is required to have some flexibility in their schedule to be able to have touch points with people on different shifts at the restaurants.

To meet our people goals, the HR People Experience Lead doesn’t work alone. He or she works with a team of leaders that have specific responsibilities in the restaurant. This means helping the General Managers to set their own goals, follow up on their progress, and provide coaching and direction to improve the restaurant’s performance.

Ideal candidates should have previous Human Resources experience with proven results in hiring, training, turnover, talent development, employment laws and the development of policies and procedures. A background in quick-service restaurants is strongly desired, or experience in hospitality or retail. You must be 18 years or older and have reliable transportation.

Requsition ID: PDXMCA771DF88-750F-459D-8B36-099F36CE8020_16392

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.comsupportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.