Job Information
VALENCIA HOTELS INC Front Desk Agent in College Station, Texas
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Front Desk Agent CCCS {#front-desk-agent-cccs name="jobTitle"}
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Job Details
::: {#local_row aria-label="Job Details"} ::: {#jobDetailsLeftColumn} ::: {#Level-row} Level
::: {#Level aria-label="Level"} Entry :::
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::: {#Job Location-row} Job Location
::: {#Job Location aria-label="Job Location"} The George - College Station, TX :::
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::: {#Position Type-row} Position Type
::: {#Position Type aria-label="Position Type"} Full-Time/Part-Time :::
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::: {#Education Level-row} Education Level
::: {#Education Level aria-label="Education Level"} Not Specified :::
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::: {#local_right} ::: {#Travel Percentage-row} Travel Percentage
::: {#Travel Percentage aria-label="Travel Percentage"} None :::
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::: {#Job Shift-row} Job Shift
::: {#Job Shift aria-label="Job Shift"} Any :::
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::: {#Job Category-row} Job Category
::: {#Job Category aria-label="Job Category"} Hospitality - Hotel :::
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Description
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Up to $900 RETENTION PROGRAM PAY and MORE. APPLY to FIND OUT!
Are you a Customer Service Super Star.WE NEED BIG STARS LIKE YOU!!!
Come be a part of an AWARD-WINNING TEAM.
CAVALRYCOURTand THE GEORGE is located in COLLEGE STATION, TEXAS and is a pillar of the community. Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, a collection of hotels are created for todays passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.
JOB SUMMARY: Responsible for checking guests in and out accurately and courteously
Shift Requirements: weekdays and weekends, 7am-3pm, 3pm-11pm, some mid shifts depending occupancy levels
Physical Requirements:
- Standing/Walking: Constantly. At front desk on tile or carpet
- Crouching (Bend at knees): Frequently. When getting supplies from cabinets, picking things up form the floor, and loading the computer printer with paper
- Stooping (Bend at waist): Moderately. Getting keys, supplies, and doing paperwork on the front desk
- Twisting (knees, waist, neck): Constantly. When working with several people at once; watching for guests; retrieving material
- Reaching (overhead/extension): Constantly. Passing materials to guests over the front desk counter
- Handling/Grasping: Constantly. Handing telephones, folios, files, fares, supplies, keyboards, grasping, pens, telephones, and credit card.
- Pushing/Pulling: Average weight frequently 5 lbs. Maximum weight occasionally 20 lbs
- Lifting/Carrying: Average frequently 5 lbs. Maximum weight occasionally 20 lbs
Working Environment:
- Interior of hotel, in climate-controlled office environment
- Exterior of hotel with exposure to weather conditions
Qualifications:
Excellent customer service skills
1 year of previousexperience in hotel setting as front desk agent preferred
2 years of previous customer service experience
Strong English communicatio
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