Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Job Description:

The Records & Information (RIM) Supervisor role in Records & Information Management and Office Services will primarily work with the RIM Leadership responsible for McDonald’s Corporate Records & Information Management and Office Services functions on advising McDonald’s Business Units on RIM and Office Services related questions and issues.

Key Responsibilities:

• Create and oversee various programs (e.g., training) to support business unit objectives.

• Build and maintain relationships with peers in other business units.

• Lead or participate on RIM and office services projects to ensure timely and cost-effective delivery of products and services.

• Serve as a primary contact for records management analysis, evaluation, testing, implementation, and support, including off-site records storage, retention and disposition.

• Oversee assigned McDonald’s vendor relationships (e.g., mail and records center, off-site records storage and records management software vendors), establish performance criteria and conduct business reviews to ensure expectations are met.   

• Optimize price/performance of products and services through financial reviews and analyses.

• Create, maintain, and update records management policies and procedures.

• Lead or participate in cross-functional teams.

• Manage budgeting, time management, staff training, evaluation, and development.

• Work on special information research and retrieval projects.

• May assist other functions in Workplace Solutions as needed. 

Skills and Knowledge:

• Knowledge of organizational legal and regulatory environment, business climate and RIM industry trends and best practices.

• Analysis of business processes to identify RIM needs.

• Strong interpersonal skills and the ability to interface with leadership teams and staff.

• Organized and confident in interacting with all levels of the organization.

• Problem-solving approach to RIM-related matters.

   

Benefits eligible: Yes

Bonus eligible: Yes

The expected salary range for this role is $75,700- $94,620 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Qualifications:

• Bachelor's or Master’s degree in Information Management or Library Sciences, business law, business management, Archival Studies, or IT preferred.

• 4+ years of experience in a RIM environment preferred.

• Legal or IT (i.e. data governance, data protection, risk management) experience preferred.

• Effective persuasive communication skills, both oral and written.

• Ability to influence employees at all levels and inspire change within the organization through effective communication, ensuring employees understand the function’s vision and goals.

• Ability to draft policies, presentations, and project plans.

Related Certifications/Certificates (at least 1 of the following is preferred but not required):

• Certified Records Manager (CRM) (ICRM)

• Information Governance Professional (IGP) (ARMA)

• Certified Information Privacy Professional (CIPP) (IAPP)

• Electronic Records Management Master (ERMm) (AIIM)

• Enterprise Content Management Master (ECMm) (AIIM)

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Requsition ID: REF9007O_744000049857185