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Vestas American Wind Technology Service Operations Dispatcher in Cheyenne Wells, Colorado

Contribute to Advancements in Renewable Energy at Vestas! Embark on a career with Vestas, the leader in wind energy, where you'll find an inviting atmosphere that supports professional growth, celebrates your contributions, and offers a comprehensive compensation and benefits package. Join us in advancing the field of renewable energy and creating a lasting difference in the world. Vestas is seeking an organized and detail-oriented problem solver to join the team as a Service Operations Dispatcher.

General Purpose: Plan and schedule all types of work orders in the established field of operations.

Responsibilities:

  • Balance all assigned region orders to ensure minimum wind turbine downtime and maximum productivity.

  • Ensure service crew composition is up to date and adjusted to demand.

  • Plan and monitor tools, parts & services on time before crew mobilization.

  • Prepare, level out & assign works for the region & tasks of responsibility, to deliver best match for needs and potential. (i.e weather conditions & skills).

  • Assign service appointment to service crew by organizing service crew composition on short term.

  • Ensure service schedule is aligned with the obligations in service contracts.

  • Deliver on time communication to crews and partners.

  • Monitor key performance indicator related to Planning & Scheduling are balanced and under control.

  • Confirm readiness for works to be implemented (system).

  • Review work order content for further handling or escalation.

  • Prepare 12-week planning (long-term planning) / short term planning (3-week detail plan).

  • Bundle and optimize work order composition.

  • Create purchase requests.

  • Ensure improvement loop with stakeholders regarding: Technical Panning (TPL), Supply Chain Operations (SCO)& work efficiency.

  • Review of performed works end of week.

  • Act upon current area results in KPI's with special attention to financial results.

  • Willing to support and promote Vestas' commitment to diversity, equity, inclusion and belonging

Qualifications:

  • High school diploma or GED required.

  • Associate or Bachelors' degree is beneficial.

  • 1 -3 years minimum of business support experience in either inventory or office administration, wind industry experience is beneficial.

  • Experienced in working with enterprise resource program (Salesforce/SAP is beneficial). Skilled in planning, logistics, scheduling, and inventory contr

  • Professional organizational skills with LEAN experience.

  • Minimum 30% travel required between multiple sites; valid driver's license required. More travel is required with advanced positions. Passport for international travel is required.

  • Technical and planning framework understanding.

  • High degree of flexibility(working in changing environment).

  • Ability to work in a time-sensitive setting.

  • Self-organization.

  • Safety awareness.

  • Solid time management and effective organizational skills to ensure department goals are met.

  • System user of MS Office, SAP and Salesforce.

Competencies:

  • Solid verbal and written communication skills; focused and effective listener; ability to effectively guide others to adhere to standard processes and procedures.

  • Ability to work in both a team-based environment and with limited supervision; should be capable of working remotely without need for supervision.

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