Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Unified Communications Engineering team is seeking a development engineer delivering quality products who understands the direct impact of their work on the Customer experience. As a Middleware Engineer, the candidate will provide technical expertise in developing applications and responsible for architecting, configuring and maintaining middleware solutions to ensure seamless integration and efficient performance of applications and services. Your knowledge and skills in your own discipline will play a crucial role in shaping the future of our products. You will work as a part of a large team to determine work priorities. & act as a resource for colleagues with less experience. The role offers an exceptional learning opportunity allowing you to expand your skills and expertise working in a supportive environment alongside our cross-functional international team comprising architects, principal engineers, UX and Data specialists, UI and MW developers, Operation and QA engineers, software dev managers, project and program managers.

Job Description

Who We Are 

  The Unified Communications Engineering organization at Comcast innovates, develops, delivers, and ope rates voice and unified communications products to our residential, commercial, and wholesale customers across the globe. As a member of this team, you will be part of a high-performance engineering organization focused on providing the most reliable, secure, and high-quality experience at scale to our customers. Our t eams ac hieve this outcome by continuously improving our prod ucts util izing mo dern DevS ecOps practices in an end-to-end approach. Our culture focuses on constant learning, embracing diversity, fostering inclusivity, empowering individuals, dynamic collaboration, and promoting open communications.  Comcast voice and unified communications products set the standard in a highly competitive marketplace, and it is through our technology-driven approach that we achieve the best customer experience for our products.   

Job Responsibilities:  

• Develop and implement well-tested middleware components using core technologies like Java, Node.js, Golang, Spring Framework, API communication protocols (REST, SOAP, GraphQL ), unit testing frameworks, SQL/NoSQL databases, logging & monitoring tools, Git, and Docker.

• Partners with Engineering Project Manager to provide consultative direction and Develops long-term objectives and plans to determine resources, technology, and course of action to achieve results.  

• Works with Other members of cross-functional teams, joint ventures, third-party vendors and the Company’s product managers and marketing teams to deliver quality products, in a timely fashion, that meet defined requirements.  

• Establishes and maintains working relationships within product development teams, joint ventures, vendors, and contractors.  

• Participates in Company product lifecycle process. contributes to and/or creates product and technical requirements, detailed design documents including transaction, capacity and bandwidth models, systems definitions, and operational procedures as part of this process.  

• Ensures that projects are properly accepted into the Engineering team, worked on in a timely and efficient manner, and smoothly transitioned into quality assurance and operations teams.   

• Provides guidance for the performance and reliability of various cross-platform applications and services. Ensures that system failures are restored in a timely manner .  

• Participates in the review of failures and Provides feedback to prevent future occurrences.  

• Consistent exercise of independent judgment and discretion in matters of significance.

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  Preferred Skills & Experience :  

• Programming Languages: Java, Node.js, Golang, Javascript

• Frameworks: Spring framework

• API Communication: RESTful APIs, SOAP, GraphQL , WebSockets

• Testing: Unit testing frameworks (JUnit, etc.)

• Databases: SQL and NoSQL databases

• Logging & Monitoring: Splunk/ELK stack, Prometheus/similar tools

• Version Control: Git

• Message Brokers: Kafka or RabbitMQ

• Containerization: Familiarity with CI/CD pipelines, containerization technologies like Docker, and infrastructure management tools.

• S ecurity best practices: Ability to implement secure authentication, authorization, and encryption mechanisms within middleware solutions.

• Architecture: Experience with Microservice Architecture, Event-Driven Architecture, Streaming Data Processing is a plus.

Core Responsibilities

• Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs.

• Designs new software and web applications, supports applications under development and customizes current applications. Assists with the software update process for existing applications and roll-outs of software releases.

• Participates in training representatives and operations staff on internally developed software applications.

• Researches, writes and edits documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals and formal recommendations and reports.

• Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects.

• Provides technical leadership throughout the design process and guidance with regards to practices, procedures and techniques. Serves as a guide and mentor for junior-level Software Development Engineers.

• Works with Quality Assurance team to determine if applications fit specification and technical requirements.

• Displays in-depth knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty.

• Displays in-depth knowledge of and ability to apply, process design and redesign skills. Presents and defends architectural, design and technical choices to internal audiences.

• Displays knowledge of and ability to apply, project management skills.

• Consistent exercise of independent judgment and discretion in matters of significance.

• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.

• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

• Win as a team - make big things happen by working together and being open to new ideas.

• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

• Drive results and growth.

• Respect and promote inclusion & diversity.

• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years