Description

JOB DESCRIPTION: SAIC is seeking a Senior Program Integrator to work as part of a dynamic team supporting the Customer’s Special Communications mission. The successful candidate will be familiar with the Customer’s use of Strategic Communications and will provide wide-ranging support to a diverse portfolio of specialized communications capabilities and stakeholders. The candidate must be a self-starter who can work independently and in a team environment to complete important tasks including, but not limited to, the following:

Support to Current Operations:

· Monitor status and availability of satellite services and prepare formal notification of current and planned outages.

· Distribute documentation received from satellite service providers and manufacturers/resellers.

· Develop, update, and maintain standard operating procedures for support to current operations.

· Actively assist with move to automated web-based work process to build efficiencies.

· Transfer knowledge to team members to ensure robust account support and back up.

Coordinate with Users to Manage Satellite Services:

· Coordinate requests from Customer offices for the activation and deactivation of satellite services.

· Maintain the inventory of satellite user services for all Customer offices and provide summaries to offices when requested.

· Develop and maintain financial records providing insight into satellite service user’s share of annual service and management fees.

· Respond to inquiries from users concerning satellite services.

· Develop and maintain standard operating procedures for activation and deactivation of satellite services.

Coordinate with Satellite Service Providers:

· Initiate activation and deactivation of satellite services with service providers.

· Notify users when activation and deactivation of services has been completed.

· Analyze current inventory of satellite services with service providers to ensure consistency and resolve differences.

Support Team Projects:

· Track multiple actions to completion, keeping the team informed of status.

· Manage meeting notes, trip reports, and other team documentation ensuring structured storage of information and appropriate sharing.

· Assist team with write-ups from partner interactions and travel, meeting deadlines for submission.

Qualifications

Required Qualifications:

• Current TS/SCI clearance with Full-Scope Polygraph.

• Bachelor’s degree (four years of relevant experience may substitute in lieu of a degree) and (15) years or more of related experience. Masters and (13) years or more experience; PhD or JD and (10) years or more experience

• Record of accomplishment supporting the Customer on planning, implementing, and tracking team initiatives and deliverables.

• Track record of facilitating cooperation between multiple levels of the Customer and multiple organizations across the government.

• Understanding of requirements gathering and documentation, and identification of collection gaps.

• Experience maintaining large, complex equipment inventories.

• Outstanding oral and written communication skills with the ability to effectively communicate to all audiences.

• Strong interpersonal skills with the ability to successfully collaborate with teammates, mission partners, and stakeholders.

• Excellent organizational and time management skills.

• Expertise with MS Office products including Word, Excel, and PowerPoint.

• Expertise with Hive, Confluence, or other document management platforms.

• Experience with the Customer’s cable database including drafting, tracking, and searching cables.

• Understanding of the Customer’s application for drafting and coordinating official memoranda and an ability to shepherd memos through the process.

Desired Qualifications:

• Knowledge of satellite communications to include communications devices and ground terminals.

• Knowledge of commercial satellite developments and trends.

• Experience with developing and coordinating IC or agency policies.

• Understanding of planning and coordinating operational activities.

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site. REQNUMBER: 2414980

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability