The Senior or Principal Systems Analyst is responsible for advancing Application Services' technologies and practices, and leading the analysis and design, configuration, testing, maintenance, and support of Douglas County business applications to ensure effective application services delivery and support enterprise strategies. The person in this role is also responsible for working with Information Technology (IT) Infrastructure Services to ensure cloud and/or server platform and security needs of applications are met. In coordination with the IT Project Management Office, the person in this role will assist in defining project scope, requirements, and timeline. Reporting to the IT Manager, People and Admin Solutions in the Application Services division, the Principal Systems Analyst will provide leadership in implementing and supporting MS Dynamics 365 and Power Platform, and driving adoption of industry best practices realized with out-of-the-box application functionality.

ESSENTIAL DUTIES AND RESPONSIBILITIES: (The following examples are illustrative only and are not intended to be all inclusive.)

Consult with business staff on process and service improvements enabled by information technology Elicit, document, and analyze business requirements and develop solution requirements Evaluate fit of in-use solutions and available market alternatives to solution requirements Develop and enhance solution architecture Develop solution designs consistent with solution architecture Develop test plans to verify solution designs and confirm that solution requirements are met Install software onto existing infrastructure Configure software applications Test software applications to verify correct installation and configuration Test software application monitoring, backup/restore, failover, and disaster recovery Maintain CMDB, runbooks, and other documentation to facilitate effective application lifecycle management Plan and implement change to software applications Monitor and manage software application availability, capacity, and performance Respond to and mitigate incidents related to software applications Investigate and correct problems related to software applications Develop deployment, roll-back, cutover, migration, upgrade, and other technical plans. Collaborate with Project Managers on project WBS and schedule Act as team lead or project manager for assigned activities Assists business units in development and implementation of their strategic objectives, policies, procedures, and standards. Acts as a leading contributor to Project and Program teams and to Steering Committees. Evaluates techniques and processes and makes recommendations that will improve the division's effectiveness and capabilities. Develop and maintain relations with 3rd party support and vendors Mentors and trains team members in IT methods, practices, and tools Performs other duties as assigned including, but not limited to participating in projects where their skills are applicable. This could include, but are not limited to, work on business intelligence efforts, workflow, and web page content management.

MINIMUM QUALIFICATIONS:

EDUCATION and/or EXPERIENCE:

Senior Systems Analyst:

A Bachelor's degree in Accounting, Finance, Management Information Systems, Computer Science, or a related field from an accredited college or university is required. Five years' experience in an internally focused IT role supporting Accounting, Budget, and/or Finance functions is required. Two years' experience working within waterfall or agile IT project methodologies is required. Two years' experience implementing and/or supporting ERP financial applications is required. Experience with Oracle JDE is preferred. Two years' experience writing Structure Query Language (SQL) queries is required. Three years' experience with budgeting, forecasting is preferred. Software development / support experien e is preferred. Business analysis and financial analysis experience is preferred. Project management and/or cross-functional team leadership experience is preferred. Five years' experience of platform development, configuration, and support of Microsoft Dynamics, Microsoft Power Platform, or related applications is required. Principal Systems Analyst:

Bachelor's degree in Management Information Systems, Geographic Information Systems, Computer Information Systems, or a closely related field from an accredited college or university is required. Ten years' experience in an internally focused IT role supporting business applications is required. Ten years' experience of platform development, configuration, and support of Microsoft Dynamics, Microsoft Power Platform, or related applications is required. Ten years' experience working within Waterfall or Agile Methodologies is required. Experience with local government business processes is preferred. Software development / support experience is preferred. Business analysis and financial analysis experience is preferred. Project management and/or cross-functional team leadership experience is preferred. ITIL certification, Prosci certification, Lean Six Sigma (or similar) certification are preferred.