Child and Family Service Case Manager

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Child and Family Service Case Manager

Salary

$48,297.60 - $71,780.80 Annually

Location

Carroll - 51401 - Carroll County, IA

Job Type

Full-time

Job Number

25-00753

Agency

400 Health & Human Services - Family Well Being & Protection -Western Service Area

Division

Health & Human Services - Family Well Being & Protection -Western Service Area

Opening Date

10/29/2024

Closing Date

11/8/2024 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Melissa Nation / mnation@dhs.state.ia.us

• Description

• Benefits

• Questions

Job Description

We are seeking a Child and Family Service Case Manager to join our team!

Do you enjoy working with children and families? If so, this is a great opportunity! Iowa Department of Health and Human Services has a current opening for a team member in the Family and Child Well-Being

Division. HHS is responsible for working with families who have experienced abuse and neglect. You play a key role in preparing and supporting children and families to be successful. You will also assist families in realizing their full potential by working with them as experts, case planning with team members, and the courts, and connecting families to community resources.

HOURS: Core hours are Monday - Friday 8:00 A.M. – 4:30 P.M however, flexibility in schedule is allowed with supervisory approval. Overtime may be required based on business need and position will require working some evenings, weekends, and holidays.

SPECIAL REQUIREMENTS: Travel, a valid driver’s license, and reliable vehicle.

LOCATION: This position is for the following county: Carroll. An in-office presence is required with a probationary period of six months. Upon completion of probation, some telework may be an option for this position if requested by the employee and approved by leadership.

SALARY: Hourly $23.22 - $34.51

DUTIES: This position provides case management for children and families, including but not limited to:

• Manage a diverse caseload of children and families that require ongoing service provision to ensure safety. These cases may children placed in foster care and/or oversight by juvenile court.

• Address the needs of children and families including safety, basic needs such as food, hygiene, education, health, and mental health.

• Evaluate the on-going safety and risk of children by conducting home visits with the children and parents, foster parents, relatives, and others involved while providing timely professional documentation of these contacts and reports.

• Upload/e-file timely, accurate and detailed documentation for court involved cases and manage your schedule to accommodate your caseload.

• Respond to situations decisively and effectively (within policy) as family needs change which would include supervisory consultation as needed.

• Be a good team player with your co-workers and be willing to ask for and provide help.

• Engage the family in creating a family-centered plan in accordance to policy that analyze and assess the strengths and needs of the child and family and address on-going danger and risk concerns.

• Assess the ongoing risk to the children, while developing safety plans and make recommendations to various county attorneys and courts.

• Collaborate with medical/mental health community partners, schools, legal partners, law enforcement, local community resources and others based on case needs.

• Professional and timely documentation of referred and provided services.

• Attend court hearings and provide professional testimony on behalf of the Iowa Health and Human Services.

• Attend and participate in various training sessions offered by HHS and other partner agencies.

• Understand and use multiple computer programs and data systems.

To ensure the Western Service Area is providing the best service to the residents of Iowa, applicants should demonstrate exceptional customer service skills, integrity, and a strong work ethic.

• The following experience/skills are preferred:

• Critical thinking skills and plan development

• Customer service including de-escalation of conflictual or adversarial situations

• Excellent oral and written communication and report composition

• Teamwork, collaboration, and consultation

• Ability to multi-task

• Ability to manage multiple deadlines

OurBenefits at a Glance (https://das.iowa.gov/sites/default/files/hr/benefits/documents/Benefits_at_a_Glance.pdf) outlines the great benefits for this position.

Minorities, women, veterans, persons with disabilities, and those with the ability to speak, read, and/or write additional languages (include in your application or resume) is encouraged to apply.

(Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD). DHS values those with “lived experience” and encourages foster youth, foster parents, and/or parents who were in the DHS system to apply.

Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

Minimum Qualification Requirements

Graduation from an accredited four-year college or university;

OR

the equivalent of four years of full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems;

OR

an equivalent combination of education and experience substituting the equivalent of one year of full-time qualifying work experience for one year (thirty semester or equivalent hours) of the required education to a maximum substitution of four years.

For additional information, please click on thislink to view the job description (https://das.iowa.gov/sites/default/files/hr/documents/class_and_pay/JobClassDescriptions/SocialWorker2-03011-23013.pdf) .

Additional Qualification Requirements

Designated positions in this job class require applicants to obtain the required Chauffeurs License and endorsements within a period of time as determined by the appointing authority at the time of hire.

At the time of interview, applicants referred to Glenwood and Woodward State Hospital-Schools will be assessed to determine if they meet federal government employment requirements as published in the Federal Register, Section 20-CFR-405.1101.

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree.

• No

  02

  PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

  03

  Have you graduated from a four-year college or university?

• Yes

• No

  04

  How many years do you have of full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems?

• No work experience in the specified area

• Less than one year of full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems

• One year to less than two years of full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems

• Two years to less than three years of full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems

• Three years to less than four years of full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems

• Four years or more of full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems

  05

  How many years do you have of COMBINED post high school education AND full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems? 30 semester hours equals one year of the full-time work experience.

• Not applicable - None of the specified education and work experience

• Less than one year of the combined specified education and full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems

• One year to less than two years of the combined specified education and full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems

• Two years to less than three years of the combined specified education and full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems

• Three years to less than four years of the combined specified education and full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems

• Four years or more of the combined specified education and full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems

  Required Question

Agency

State of Iowa

Website

hhs.iowa.gov

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