Job Information
Amgen Key Account Manager Oncology-Hematology - Timisoara in Bucharest, Romania
Main Scope:
Maximizes access for Amgen’s products in the designated territory (Timis, Bihor, Arad, Hunedoara, Gorj, Dolj)
Meets and exceeds ambitious objectives (sales targets, MS)
Networks and develops effective ethic-based relationship internal & external
Disseminates an in-depth knowledge of Amgen products, patient journey and how health system operates
Develops creative ideas for meeting topics & formats and assumes specific new projects to develop Amgen business at country level
Ensures relevant information is regularly shared with local team and other Stakeholders at Amgen, improving processes, knowledge or results
Lives the Amgen Values, is Role model, plays as a coach
Main Responsibilities:
Planning
Map decision processes and identify key decision makers, other players
Develop accounts action plan aligned with AMGEN strategy & sales targets based on in-depth systematic analysis of different data sets
Implement and monitor the approved action plan for priority accounts, shares results Vs expected and propose alternatives if the case
Contribute to development of the marketing/commercial strategy
Anticipates & communicates on competitive threats and opportunities. Takes the lead on gathering competitive intelligence.
Execution
Establish and manage high quality relationships to maximize sales of Amgen’s products towards HCPs and other stakeholders (hospital administrative directors, purchasers, finance officers, pharmacists and local health insurance house or distributors representatives) by providing high level of service
Demonstrate an in-depth knowledge of how retail practices, clinics and hospitals operate the different roles of stakeholders and their different needs in relation to Amgen portfolio needs
Ensure access of new products in hospital tendering formularies
Execute entirely the action plan aligned with Commercial team, based on PoA and Account mapping (TBP)
Work with DM and others to develop best practices
Demonstrates ability to access extra resources for projects from Cross-Functional Team
Tracking
Follow-up of sales, access, tenders
Reports daily customer activity in the CRM system and ensures customers recordings and customers' profiles are kept up-to-date
Follow-up and update account analysis, stakeholder analysis ensuring developing understanding of customer needs
Ensure agreed trackers are timely updated
Minimum Requirements:
University Degree
Minimum 6 years of experience of scientific promotion in a pharmaceutical industry sales related role
Detailed knowledge of and experience in a hospital environment
Proficient in delivering scientific/promotional presentations
Able to read scientific articles and understand key information
Fluency in local language (spoken, written) and conversation level in English
Demonstrated track record of achieving SMART objectives
Solid knowledge/ experience with computer systems (CRM databases, MS Office)
Demonstrated willingness to learn
Availability for business travel
Preferred Requirements:
Bachelor’s degree in life science or (bio) medical sciences
In-depth industry and pharmaceutical industry sales practices knowledge
Experience in interacting with various disciplines and organizational levels
Fluency in English, both in oral and written communication
Thorough knowledge of the majority of decision makers in his/her area
Demonstrated knowledge of Customer Relation Management principles
Experience in project management on-the-job
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