Manager, Business Systems

Overall Job Summary

This position is responsible for being the liaison between Merchandising and IT to ensure all merchandising systems are meeting the evolving needs of the business. This includes working cross-functionally to gather business requirements and relaying those requirements to IT for further evaluation and prioritization. This position will also be responsible for researching and recommending emerging technologies to improve ways of working within the merchandising organization. The ideal candidate will have a strong background in merchandising systems management, administration and governance. This position ensures that all merchandising systems are efficient, accurate, and aligned with the company’s strategic goals.

Essential Duties and Responsibilities (Min 5%)

Act as the business partner to IT for implementing merchandising systems and tools including but not limited to: Space Planning (CKB, Space Automation Pro, Data Manager), Floor Planning (ACAD, Symphony SPHQ), Pricing & Analytics, TIBCO, Maps, Workfront, SAP, PowerBI, Alteryx, Snowflake, and Business Objects.

2. Act as a conduit of collaboration between business units, IT, and procurement teams.

3. Own processes for intaking new Merchandising system requests, prioritizing requests, and working with IT partners to include prioritized requests as part of their annual budgeting / planning process.

4. Assist IT and Procurement teams in developing Business Requirements Documentation (BRDs) and Request for Proposals (RFPs).

5. Collaborate with cross-functional teams to identify and address merchandising system needs and improvements.

6. Ensure data integrity and accuracy within merchandising systems.

7. Monitor system performance and troubleshoot issues as they arise in conjunction with IT.

8. Stay updated on industry trends and emerging technologies to enhance merchandising systems and ways of working.

9. Accountable for Merchandise Systems team member training and onboarding. Develop training programs that support new hires as well as the continued development of existing team members.

10. Act as business lead on cross-functional systems projects to ensure all goals are met. Meeting with stakeholders to discuss program status and goals. Meet with Business Partners, stakeholders, Project Managers, and vendor partners to determine project scope and vision, identify processes, set goals, and lead prioritization.

11. Hold teams accountable to project deadlines to support on time delivery and monitor execution compliance to identify process and training opportunities. Communicate high level results to all levels of leadership.

12. Establish and maintain strong working relationships with large variety of internal team members at all levels to fully understand system processes, challenges, and anticipate needs.

Required Qualifications

6+ years combined experience in merchandising systems, systems management, program management, or related experience. Prefer experience in merchandising systems including, Space Planning, Floor Planning, Pricing, CKB, SKU Management, Global Sourcing, MAPs, PowerBI, Alteryx, Snowflake as well as Business Objects and SAP.

Education: Bachelor’s degree from an accredited college or university in business, systems, or related field; Master’s degree in business administration or related field is preferred. Any suitable combination of education and experience will be considered.

Preferred knowledge, skills or abilities

• Proficient computer skills, experience with Microsoft Office Suite, and knowledge of program or project management applications and tools

• Proficient in merchandising software, systems, and tools.

• Strong analytical skills

• Excellent communication and interpersonal skills

• Ability to manage multiple projects and priorities simultaneously

• Experience with data analysis and reporting

• Experience with ERP systems and data integration

• Knowledge of retail industry trends and best practices

• Strong leadership and managerial skills

• Conflict resolution and problem-solving skills

• Risk management & mitigation

• Proficient and effective written and verbal communication skills

• Teamwork and ability to motivate

• Ability to work with a wide range of individuals at all levels

• Proficiency in a Space Management, Floor Planning, Pricing, SKU Management, Global Sourcing Software, Microsoft Office, PowerBI, Alteryx, Snowflake, Outlook, Word, Excel, Business Objects, and SAP

Working Conditions

• Hybrid / Flexible working conditions

• Occasional travel required

Physical Requirements

• Sitting

• Standing (not walking)

• Walking

• Kneeling/Stooping/Bending

• Driving a vehicle

• Reaching overhead

• Lifting up to 20 pounds

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.

Company Info

ALREADY A TEAM MEMBER?

You must apply or refer a friend through our internal portal

Click here (https://performancemanager4.successfactors.com/sf/home?company=tractorsup)

CONNECTION

Our Mission and Values are more than just words on the wall - they’re the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It’s not just what we do that sets us apart, but how we do it.

Learn More

EMPOWERMENT

We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits total rewards offerings. fot full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!

Learn More

OPPORTUNITY

A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.

Learn More

Join Our Talent Community

Nearest Major Market: Nashville